Broadcast Engineer, Long Island, New York

Evertz; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Broadcast Technical Support Engineer to join their dynamic team. This role involves providing expert technical support for complex broadcast video systems, ensuring system integrity, and managing multiple support cases. You'll collaborate with various departments to deliver project deliverables and document technical procedures. The company is known for its innovative solutions in the broadcast industry, offering a supportive work environment and opportunities for growth. If you thrive in fast-paced settings and have a passion for technology, this position is a fantastic opportunity to make a significant impact.

Benefits

Employer contribution to 401K

Relocation Assistance

Work-Life Balance

Casual Work Environment

Qualifications

• Strong critical thinking and analytical skills are essential.
• Technical diploma or equivalent broadcast experience preferred.

Responsibilities

• Provide expert technical support for complex broadcast video systems.
• Monitor system integrity and availability of broadcast hardware.

Skills

Critical Thinking

Analytical Skills

Problem-Solving

Communication Skills

Self-Motivation

Attention to Detail

Education

Technical Diploma/Degree

Equivalent Broadcast Experience

Tools

Unix/Linux

Windows

Job description

Department: Technical Support Location: Hauppauge, Long Island, NY, United States

We are looking for an engineer to join our growing team. Reporting to the Senior Manager of the Technical Operations Centre, the prime responsibility of the Broadcast Technical Support will be to support complex broadcast video systems; software-defined video networking, compression and content processing systems, orchestration, and control network management and monitoring solutions:

Responsibilities:

• Act as an expert level technical advisor or specialist on complex broadcast initiatives.
• Perform system monitoring, verifying the integrity and availability of all broadcast hardware, server resources, systems, and key processes, reviewing system and application logs.
• Ensure events are managed until resolution while adhering to Incident and SLA guidelines.
• Act as single point of contact for multiple support cases simultaneously.
• Provide feedback on solution requirements, design specifications & operational guidelines.
• Represent the department and coordinate with peer departments and Evertz broadcast customer to ensure effective delivery of project deliverables.
• Establish necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems.
• Document any departmental and technical procedures.

Qualifications:

• Strong critical thinking skills.
• Technical Diploma/Degree or equivalent broadcast experience (preferred).
• Advanced knowledge of installations, upgrades, and troubleshooting in Unix/Linux and Windows environments.
• Ability to work in a fast-paced, dynamic environment with many changing priorities.
• Detail oriented with strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Self-motivated with the ability to take initiative in identifying and resolving problems independently.
• Strong attention to detail and accuracy.
• Willing to relocate to New York, Arizona, Connecticut, or California to provide long-term, on-site technical support to our customer.
• Preference for candidates with working knowledge of one or more of the Evertz platforms.

What we Offer:

• Employer contribution to 401K
• Relocation Assistance
• Work-Life Balance
• Casual Work Environment

Salary Range: Based on related experience and skill set.

About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution, and content delivery.

Considered an innovator by their customers, Evertz delivers cutting-edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, including hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in Canada, the United States, the United Kingdom, Germany, the United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies.

Evertz makes certain there is equal employment opportunity for all employees and applicants for employment, including persons with disabilities. Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!