Broadcast Engineer, Long Island, New York

Evertz Microsystems Limited; Hauppauge (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic team at a forward-thinking company as a Broadcast Technical Support Engineer. In this role, you will be the expert advisor for complex broadcast video systems, ensuring their integrity and availability while managing multiple support cases. You will have the opportunity to work in a fast-paced environment, collaborating with various departments and customers to deliver project success. The company offers a competitive compensation package, benefits, and a focus on work-life balance, making it an exciting place to grow your career. If you are self-motivated and detail-oriented, this opportunity is perfect for you.

Benefits

Competitive total compensation package

Employer contribution to 401K

Relocation Assistance

Work-Life Balance

Career Progression

Casual Work Environment

Qualifications

• Strong critical thinking and analytical skills are essential.
• Technical Diploma or equivalent broadcast experience preferred.

Responsibilities

• Act as an expert advisor on complex broadcast initiatives.
• Monitor system integrity and availability of broadcast hardware.

Skills

Critical Thinking

Unix/Linux

Windows

Analytical Skills

Communication Skills

Problem-Solving

Attention to Detail

Education

Technical Diploma/Degree

Equivalent Broadcast Experience

Job description

We are looking for an engineer to join our growing team. Reporting to the Senior Manager of the Technical Operations Centre, the prime responsibility of the Broadcast Technical Support will be to support complex broadcast video systems; software defined video networking, compression and content processing systems, orchestration and control network management and monitoring solutions:

Responsibilities:

• Act as an expert level technical advisor or specialist on complex broadcast initiatives.
• Perform system monitoring, verifying the integrity and availability of all broadcast hardware, server resources, systems and key processes, reviewing system and application logs.
• Ensure events are managed until resolution while adhering to Incident and SLA guidelines.
• Act as single point of contact for multiple support cases simultaneously.
• Provide feedback on solution requirements, design specifications & operational guidelines.
• Represent the department and coordinate with peer departments and Evertz broadcast customer to ensure effective delivery of project deliverables.
• Establish necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems.
• Document any departmental and technical procedures.

Qualifications:

• Strong critical thinking skills.
• Technical Diploma/Degree or equivalent broadcast experience (preferred).
• Advanced knowledge of installations, upgrades and troubleshooting in Unix/Linux and Windows environments.
• Ability to work in a fast-paced, dynamic environment with many changing priorities.
• Detail oriented with strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Self-motivated with the ability to take initiative in identifying and resolving problems independently.
• Strong attention to detail and accuracy.
• Willing to relocate to New York, Arizona, Connecticut, or California; in order to provide long-term, on-site technical support to our customer.
• Preference for candidates with working knowledge of one or more of the Evertz platforms.

What we Offer:

• Competitive total compensation package, including benefits.
• Employer contribution to 401K.
• Relocation Assistance.
• Work-Life Balance.
• Career Progression.
• Casual Work Environment.

Salary Range: Based on related experience and skill set.