Broadband Technician

Vyve Broadband; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Paid training

Technical certifications

Career growth

Benefits package

Internet/TV discount

Team-oriented culture

Job summary

Vyve Broadband is seeking a Broadband Representative to install, upgrade, and repair internet, TV, and phone services for homes and businesses in your community. You will work both indoors and outdoors and represent Vyve when helping customers.

You’ll troubleshoot issues from the network to customer equipment, educate customers on new services, and participate in a flexible schedule that may include overtime and on-call shifts. A valid driver’s license and strong customer service are required.

Qualifications

• High school diploma or equivalent; tech or customer service experience a plus.
• Great customer service and communication skills.
• Ability to work at heights, attics, crawl spaces, outdoors in various weather.
• Valid driver’s license and clean driving record.
• Problem-solving mindset and willingness to learn new technology.

Responsibilities

• Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers.
• Troubleshoot service issues from the network to customer equipment.
• Educate customers on using their new services and recommend upgrades.
• Work on a flexible schedule, including overtime and on-call shifts.
• Operate company vehicles and maintain tools and equipment.

Skills

Customer service

Communication

Driving license

Physical stamina

Problem solving

Willingness to learn

Education

High school diploma

Job description

Bring Reliable Internet to Your Community and Build Your Career with Vyve Broadband!

Do you like solving problems, working with your hands, and meeting new people every day? At Vyve Broadband, we connect communities to high-speed internet, TV, and voice services and we’re looking for motivated individuals to join our field team.
As a Broadband Representative, you’ll be the face of Vyve in your community, installing and servicing internet and TV for homes and businesses. No two days are the same one day you might be setting up a new customer with Vyve Gig internet, the next troubleshooting an issue to get a family streaming again. You’ll work both indoors and outdoors, in all seasons, with a supportive team that’s invested in your success.

Why You’ll Love Working Here

• Competitive pay + overtime opportunities


• Paid training and ongoing technical certifications


• Career growth to senior technical and leadership roles


• Full benefits package (medical, dental, vision, 401k, and more)


• Free or discounted Vyve internet, TV, and voice services if you live in our service area


• A fun, team-oriented culture where your work matters

What You’ll Do

• Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers


• Troubleshoot service issues from the network to customer equipment


• Educate customers on using their new services and recommend upgrades to fit their needs


• Work on a flexible schedule, including occasional overtime and on-call shifts


• Operate company vehicles and maintain tools and equipment

What We’re Looking For

• Great customer service and communication skills


• Ability to work at heights, in attics, crawl spaces, and outdoors in various weather


• Problem-solving mindset and willingness to learn new technology


• Valid driver’s license and clean driving record


• High school diploma or equivalent (tech or customer service experience is a plus)

Pay and Benefits

• Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care


• Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options


• 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions


• Wellness Rewards – Earn up to $500/year just for completing checkups & screenings


• Extra Perks – Pet insurance, identity theft protection, legal assistance, and more


• Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family


• Growth Opportunities – Leadership development, professional sales training & ongoing learning

Join Us

If you want to work in a role where every day is different, your skills grow quickly, and your work helps neighbors stay connected, Vyve Broadband is the place for you.

Equal Opportunity

Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law.