Broadband Field Technician: 4x10 Schedule & Growth

Shentel in; York (York County); On-site; USD 42,000 - 54,000; Full time

Job summary

Shentel is hiring Broadband Technicians to install and service video, internet and phone in homes and businesses. You’ll receive online classroom training and hands-on field experience with industry experts to build your skills and confidence.

The role supports gigabit internet services, requires physical work and safety awareness, and may include on-call rotation with weekend shifts; a 4x10 schedule applies (Tue–Sat).

Qualifications

• Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone.
• Have a valid driver’s license.
• Experience with installing and servicing home or business video, internet and phone services is preferred, but training will be provided if needed.
• Able to demonstrate basic PC/tablet skills using email and web browsers.

Responsibilities

• Installs and repairs video, internet and phone services for residential and business customers.
• Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.
• Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.
• Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.
• Observes all company safety procedures at all times.
• Will be expected to support on-call rotation and periodic weekend work may be required.
• Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.

Skills

Communication

Valid driver's license

PC/tablet skills

Job description

Shentel is hiring Broadband Technicians to install and service video, internet and phone in homes and businesses. You’ll receive online classroom training and hands-on field experience with industry experts to build your skills and confidence.

The role supports gigabit internet services, requires physical work and safety awareness, and may include on-call rotation with weekend shifts; a 4x10 schedule applies (Tue–Sat).