Broadband Deployment Program Manager (Hybrid)

Empire State Development; New York (NY); Hybrid; USD 95,000 - 145,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Empire State Development’s ConnectALL is seeking a Technical Program Manager to drive broadband infrastructure projects in New York. You will streamline permitting, pole attachment processes, and field coordination to ensure timely project delivery.

The role requires deep experience in outside plant construction or program management, ability to work with regulators and utility owners, and travel for verification.

Qualifications

• Bachelor’s degree required.
• 8–10 years of relevant experience.
• Experience with pole licensing and NY permitting.
• Strong project management and communication skills.
• Knowledge of broadband delivery technologies.

Responsibilities

• Lead the escalation and resolution of stalled applications to reduce pole attachment durations and permit approval times for grant-funded projects.
• Collaborate with internal and external stakeholders and regulatory agencies to facilitate improvements to the pole make-ready and permitting procedures.
• Establish and maintain strategic relationships with pole and joint pole owners across all carriers to ensure regulatory compliance and process efficiency.
• Coordinate resources to conduct physical audits of projects at varying stages to verify construction progress and confirm compliance with approved proposals and safety regulations.
• Implement and enhance quality assurance plans, inspection procedures, and acceptance criteria for the testing and approval of wireline and wireless installations.
• Forecast, schedule, and assign resource requirements for the timely completion of field audits; advance audits of project areas as the completion of construction becomes available.
• Notify grantees and ensure the timely remediation of construction related deficiencies.
• Monitor key program indicators, including on-time fiber delivery and deficiency remediation progress.
• Identify project risks, deployment concerns, and progress updates to ConnectALL leadership as needed.
• Identify and incorporate relevant data attributes into tracking systems to maintain organized records of inspection results and program milestones.

Skills

Project management

Stakeholder collaboration

Telecommunications

Field coordination

Data analysis

Education

Bachelor’s degree

Tools

ArcGIS

Microsoft Office

Project management software

Job description

Empire State Development’s ConnectALL is seeking a Technical Program Manager to drive broadband infrastructure projects in New York. You will streamline permitting, pole attachment processes, and field coordination to ensure timely project delivery.

The role requires deep experience in outside plant construction or program management, ability to work with regulators and utility owners, and travel for verification.