British Airways PT Customer Service Agent - CVG

Avature; Hebron (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Customer Service Agents to join their team in Hebron, Kentucky. In this dynamic role, you'll be the friendly face assisting passengers with their baggage and resolving issues with lost or damaged items. This position offers a chance to shine in a customer-facing environment, ensuring a first-class experience for every traveler. With flexible part-time shifts and opportunities for career advancement, this role is perfect for those looking to make a positive impact while enjoying a supportive workplace. Join a company that values diversity and offers competitive compensation and benefits.

Qualifications

• Must be at least 18 years old and authorized to work in the U.S.
• Ability to pass a pre-employment drug screen and background check.

Responsibilities

• Assist passengers with baggage pick-up and issue resolution.
• Utilize software to track and catalog luggage efficiently.

Skills

Customer Service

Communication

Problem Solving

Education

High School diploma or GED

Tools

Computer Software

Job description

British Airways PT Customer Service Agent - CVG

Date: [Date]

State: Kentucky

City: Hebron

Base Pay Rate: $18.00

Full/Part Time: Part Time

Part Time Days: Monday, Wednesday, Friday, Saturday, Sunday P.M. shift 05:30pm

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• High School diploma or GED.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

We provide competitive compensation, including a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.