British Airways Customer Service Agent PT - CVG

Unifi; Hebron (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

Unifi is searching for a part-time Customer Service Agent at CVG Airport in Hebron, Kentucky. In this role, you will provide exceptional service to customers, assist with baggage, and ensure a positive passenger experience. If you have a passion for helping others and are looking for a rewarding opportunity, apply today!

Benefits

Full benefit plan

Unlimited career advancement

Qualifications

• Must be able to lift/carry up to 70 pounds regularly.
• Must be at least 18 years of age.
• Ability to pass pre-employment screenings.

Responsibilities

• Assists passengers with baggage pick-up and issue resolution.
• Utilizes software to track luggage.
• Handles customer interactions efficiently and professionally.

Skills

Customer Service

Problem Solving

Communication

Physical Stamina

Education

High School diploma or GED

Job description

General information

Job Title

British Airways Customer Service Agent PT - CVG

Date

Wednesday, March 19, 2025

State

Kentucky

City

Hebron

Base Pay Rate

$ 18.00

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Part Time Days

Days of the week Shift Shift Start Time Monday, Wednesday, Friday, Saturday, Sunday P.M. shift 05:30pm

Summary

Requirements and Description

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  
  

Basic Qualifications

• High School diploma or GED.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
  
  

Benefits

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."