Brissago Server Assistant - PT

The Marcus Corporation; Lake Geneva (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a prestigious, AAA Four Diamond resort as a Part Time Server Assistant, where you will play a vital role in delivering exceptional dining experiences. This dynamic position at a renowned resort offers the chance to work in a vibrant environment, assisting with food and beverage service while ensuring guest satisfaction. You will be part of a passionate team dedicated to creating memorable moments for visitors. With opportunities for growth and a strong sense of tradition, this is more than just a job; it's a pathway to a fulfilling career in hospitality. Embrace the chance to showcase your skills and make a meaningful impact in a beautiful setting.

Benefits

Free meal every shift

Tips

Discounted gym membership

Room discounts

Discounts at restaurants and cafes

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Qualifications

• Prior hospitality experience preferred.
• Ability to stand and walk for long periods.

Responsibilities

• Assist with delivery and service of food and beverages to guests.
• Maintain a clean and organized work environment.
• Address and resolve customer complaints.

Skills

Customer Service

Multi-tasking

Verbal English Comprehension

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Tools

Service Ware

Job description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team at Ristoranté Brissago, a contemporary Italian restaurant at the resort that sources local, seasonal ingredients. As a Part Time Server Assistant at the Grand Geneva Resort & Spa, you will assist with delivery and service of hotel food and beverage offerings to the restaurant guests.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Thoroughly understand the menu, wine list, ingredients, preparation, and expected service.
• Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation).
• Maintain a neat, clean, organized, safe work environment.
• Transport and polish clean dishware, utensils and accessories as needed.
• Comply with opening and closing procedures as well as complete side work.
• Communicate with the culinary and management team throughout duration of shift.
• Address and resolve customer complaints.
• Clean and reset dining room tables and booths during and after meal.
• Perform other duties as assigned.

What do you bring to the role?

• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Prior hospitality or customer service experience is preferred.
• Knowledge of appropriate table settings and service ware.
• Must be proficient in multi-tasking and have the ability to perform repetitive tasks throughout shift.
• Ability to stand and walk for long periods of time.
• Ability to understand verbal English to comprehend basic guest requests. Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift, carry, and/or transport up to 50 lbs. through a crowded room.

What’s in it for you?

• A free, well-balanced meal every shift.
• Tips.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.