Brissago Server Assistant - PT

Marcus Corporation; Lake Geneva (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a prestigious resort as a Part Time Server Assistant, where you'll play a key role in delivering exceptional dining experiences. This opportunity allows you to work in a vibrant environment, assisting with food and beverage service while ensuring guest satisfaction. Enjoy a range of perks including free meals, tips, and discounts at various resort amenities. If you're passionate about hospitality and eager to make a meaningful impact, this role is perfect for you. Become part of a dedicated team at a recognized destination that values tradition and excellence.

Benefits

Free meals every shift

Tips

Discounted gym membership

Room discounts at Marcus Hotels & Resorts

Discounts at restaurants and cafes

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Qualifications

• Prior hospitality or customer service experience is preferred.
• Ability to understand verbal and written English.

Responsibilities

• Assist with delivery and service of food and beverage offerings.
• Maintain a clean and organized work environment.
• Address and resolve customer complaints.

Skills

Customer Service

Multi-tasking

Communication

Ability to work under pressure

Education

Hospitality Experience

Job description

Job Description - Brissago Server Assistant - PT (250000EZ)

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team at Ristoranté Brissago, a contemporary Italian restaurant at the resort that sources local, seasonal ingredients. As a Part Time Server Assistant at the Grand Geneva Resort & Spa, you will assist with delivery and service of hotel food and beverage offerings to the restaurant guests.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Thoroughly understand the menu, wine list, ingredients, preparation, and expected service.
• Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation).
• Maintain a neat, clean, organized, safe work environment.
• Transport and polish clean dishware, utensils and accessories as needed.
• Comply with opening and closing procedures as well as complete side work.
• Communicate with the culinary and management team throughout duration of shift.
• Address and resolve customer complaints.
• Clean and reset dining room tables and booths during and after meal.
• Perform other duties as assigned.

What do you bring to the role?

• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Prior hospitality or customer service experience is preferred.
• Knowledge of appropriate table settings and service ware.
• Must be proficient in multi-tasking and have the ability to perform repetitive tasks throughout shift.
• Ability to stand and walk for long periods of time.
• Ability to understand verbal English to comprehend basic guest requests. Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift, carry, and/or transport up to 50 lbs. through a crowded room.

What’s in it for you?

• A free, well-balanced meal every shift.
• Tips.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.