Bridges Program Supervisor

National Youth Advocate Program; Toledo (OH); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Time off - 22 days PTO + 11 holidays

Health and wellness benefits

Parental leave

CEU/training opportunities

401K and matching

Mileage reimbursement

Phone allowance

Job summary

National Youth Advocate Program is seeking an experienced Bridges Program Supervisor in Toledo, OH to lead case supervision and oversee service staff, ensuring high-quality client support and adherence to program policies.

The role requires a Bachelor’s in Social Work or related field and at least three years’ experience in child welfare, with up to 25% travel. Competitive compensation and robust benefits accompany the position.

Qualifications

• Bachelor's Degree in Social Work or comparable Human Services field.
• Three years' direct experience with families and/or children in the child welfare system.
• Must pass criminal background check requirements and have a valid driver's license.

Responsibilities

• Perform all work in alignment with NYAP's mission and values.
• Provide supervision to service staff and review plans.
• Supervise Liaisons and ensure timely case documentation and compliance.
• Manage referrals and applications to move toward enrollment.
• Approve Bridges plans and required documents within timelines.

Skills

Strong computer skills

Education

Bachelor's Degree in Social Work or related Human Services field

Tools

SACWIS

Word processing

Spreadsheets

Job description

Job Details: Level: Experienced, Job Location: Toledo, OH 43604, Position Type: Full Time, Education Level: 4 Year Degree, Travel Percentage: Up to 25%, Job Shift: First, Job Category: Nonprofit - Social Services, Bridges Program Supervisor

Compensation: $54,000

The Bridges Program Supervisor works to make a meaningful difference in the lives of families served by the National Youth Advocate Program. The Bridges Program provides support and guidance to young adults eligible for the state administered Bridges program as they transition to adulthood.

To learn more about the program, please see the information below:

https://www.nyap.org/ohio/bridges

Working at NYAP:

• Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Fridays during the summer!
• Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave
• Professional Growth: CEU's, ongoing training/education, student loan repayment program
• And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance

RESPONSIBILITIES

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Actively support, represent, and extend the mission of NYAP through direct service, customer contacts, and all other assigned functions.
• Be responsible for the direct supervision of service staff including providing weekly group and/or individual supervision, review all new clients with assigned workers, review and cosign individual service/treatment plans.
• Bridges Supervisors provide oversight for Liaisons and each Participant served by those Liaisons.
• Serve as primary source of information, assistance, and support for Liaisons.
• Monitor whether Participants are receiving needed services from their Liaisons, including housing and basic needs.
• Provide, at a minimum, monthly face-to-face supervision with supervised Liaisons; review all cases in SACWIS checking for alerts, monitor the quality, timeliness and content of activity logs, ensure housing and tier records are properly recorded, eligibility is being maintained, and monitor the status of plan goals and budgets.
• Referral management: Assign and routinely track the status of referrals received and provide assistance to move those applications toward enrollment, ensure Liaisons are communicating with the referred young adults and are documenting those efforts. Provide guidance to Liaisons on when to close referrals that are non-responsive or not moving toward eligibility.
• Application management: monitor all applications (regular and provisional) prior to submission and through the submission process. Ensure applications are complete and that accompanying paperwork is sufficient for approval. Monitor applications that are declined for rework and resubmit as soon as possible.
• Approve all Bridges plans, reviews, and amended Bridges plans in the required timeframes.
• Approve all documentation before it is submitted to ODJFS or courts.
• Complete Title IV-E eligibility and reimbursable records as required.
• Review eligibility documentation monthly to ensure Participants maintain eligibility.
• Approve tier overrides as necessary.
• Enter at least monthly Supervisory Staffing notes in SACWIS and adequately discuss case information in accordance with Supervisor Staffing Activity Log Template on the Collaborative Website Portal.
• Ensure that both Supervisor and Liaison activity logs are entered within five (5) calendar days of the event occurring.
• Review and follow up on SACWIS Action Items.
• Close cases according to policy.
• Review and follow up on critical incidents ensuring accuracy, completeness, and effective resolution.
• Attend Collaborative functions including regional information sessions, trainings, and webinars.
• Attend and complete ODJFS-mandated trainings.
• Plan case coverage in case of the absence of Liaisons.
• Maintain an accounting of individualized Participant maintenance funds.
• Performs other duties as requested.

MINIMUM QUALIFICATIONS

• Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution.
• Three years' direct experience with families and/or children in the child welfare system.
• Maintain full compliance with criminal background check requirements set forth in OAC 5101:2-5-9 and 5101:2-5-9.1.
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

Driving and Vehicle Requirements

• Valid driver's license
• Reliable personal transportation
• Good driving record
• Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
• Must be open to travel and working non-traditional hours.

Benefits listed are for eligible employees as outlined by our benefit policy.

Qualifications: An Equal Opportunity Employer, including disability/veterans.