Bridge-Tunnel Ops Lead: 24/7 Field Supervisor

U.S. Facilities, Inc.; Hampton (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Vacation

Sick

Paid Holidays

401-K

Job summary

U.S. Facilities, Inc. seeks a Bridge-Tunnel Lead Operation Crewmember to manage traffic control operations at our Virginia site.

The role involves supervising OB T contractors, coordinating shifts with VDOT, contributing to hiring and onboarding, and maintaining safety and performance standards. The ideal candidate has 2-3 years directing traffic, strong communication skills, and knowledge of Hampton Roads roadways.

Qualifications

• High School diploma or GED required.
• Knowledge of Traffic Control operations is preferred.
• Customer service experience valued.

Responsibilities

• Monitor contractor work and ensure quality control.
• Coordinate contractor shifts with VDOT Operations.
• Assist in candidate selection and onboarding.
• Coordinate training and field supervision for new personnel.
• Develop staff schedules and handle personnel issues.
• Allocate time for nights, early mornings and weekends to support 24/7 operation.
• Communicate with VDOT HRHT Control Rooms regularly.
• Represent USF during high impact events at client needs.
• Maintain presence in Control Room, inspection booths, and crash houses.
• Monitor performance evaluations and timesheets for staff.
• Respond to emergencies and ensure safety protocols.
• Brief staff on priorities, policies, and goals.
• Serve as point of contact for personnel questions on policies.
• Investigate accidents and complaints and prepare reports.
• Process leave requests and input timesheets.
• Maintain updated personnel files and publish activity reports.
• Participate in team and client meetings.
• Represent the company’s interests to external stakeholders.
• Perform other duties as assigned.

Skills

Traffic control operations

Customer service

Scheduling flexibility

Multi-tasking

Education

High School diploma or GED

Traffic control knowledge

Job description

U.S. Facilities, Inc. seeks a Bridge-Tunnel Lead Operation Crewmember to manage traffic control operations at our Virginia site.

The role involves supervising OB T contractors, coordinating shifts with VDOT, contributing to hiring and onboarding, and maintaining safety and performance standards. The ideal candidate has 2-3 years directing traffic, strong communication skills, and knowledge of Hampton Roads roadways.