Bridal Sales Specialist

Frank Darling - We're Hiring!; San Francisco (CA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Equity

Health benefits

Unlimited vacation

Job summary

Frank Darling in San Francisco is seeking a client-focused Sales Associate to guide clients through the wedding band and bridal jewelry shopping experience from start to finish. You will style stacks, advise on metals and fit, translate ideas to specs for design and production, and build strong relationships while achieving sales goals in a fast-moving, design-minded team.

Join a female-founded, design-forward brand known for transparency, sustainability, and a premium, low-pressure shopping

Qualifications

• Have 1–2+ years of sales experience; fine jewelry, luxury retail, bridal, or design experience is a plus.
• Strong eye for design, proportion, and personal style.
• Warm, empathetic, and confident without being pushy; good with complex concepts.

Responsibilities

• Guide clients through the wedding band and bridal jewelry shopping experience from start to finish.
• Style wedding band stacks and make thoughtful recommendations based on engagement ring design, lifestyle, and personal style.
• Advise clients on metals, proportions, fit, durability, stackability, and long-term wear.
• Help clients customize existing Frank Darling designs or develop custom wedding bands.
• Translate client ideas into clear specifications for our design and production teams.
• Respond quickly and thoughtfully to inbound calls, chats, emails, and online inquiries.
• Build strong client relationships and serve as the primary point of contact throughout the sales process.
• Confidently close sales while delivering the low-pressure, highly personal experience Frank Darling is known for.
• Meet individual and team sales goals.
• Manage a high volume of clients and follow-ups without losing the details.
• Partner closely with Design, Production, Gemology, and Client Care to create a seamless client experience.
• Stay current on bridal trends, jewelry design, and the Frank Darling collection.

Skills

Sales experience

Customer service

Jewelry knowledge

Design eye

Adobe Illustrator

Tools

Adobe Illustrator

Job description

Frank Darling is reimagining fine jewelry for a new generation. We’re a female-founded, design-forward brand known for custom engagement rings, modern bridal jewelry, and a refreshingly transparent, low-pressure shopping experience. Our work has been featured in Vogue, The Wall Street Journal, Bloomberg, and more for our approach to design, sustainability, and the future of bridal.

What You’ll Do

• Guide clients through the wedding band and bridal jewelry shopping experience from start to finish
• Style wedding band stacks and make thoughtful recommendations based on engagement ring design, lifestyle, and personal style
• Advise clients on metals, proportions, fit, durability, stackability, and long-term wear
• Help clients customize existing Frank Darling designs or develop custom wedding bands
• Translate client ideas into clear specifications for our design and production teams
• Respond quickly and thoughtfully to inbound calls, chats, emails, and online inquiries
• Build strong client relationships and serve as the primary point of contact throughout the sales process
• Confidently close sales while delivering the low-pressure, highly personal experience Frank Darling is known for
• Meet individual and team sales goals
• Manage a high volume of clients and follow-ups without losing the details
• Partner closely with Design, Production, Gemology, and Client Care to create a seamless client experience
• Stay current on bridal trends, jewelry design, and the Frank Darling collection

You’ll Be Great at This If You

• Have 1–2+ years of sales experience; fine jewelry, luxury retail, bridal, or design experience is a plus
• Have a strong eye for design, proportion, and personal style
• Are warm, empathetic, and confident without being pushyCan make complicated jewelry concepts feel simple and approachable
• Are highly organized and comfortable juggling many clients at once
• Take ownership and proactively solve problems
• Have exceptional attention to detail
• Are comfortable working toward ambitious sales goals
• Thrive in a fast-moving, collaborative environment
• Have experience with Adobe Illustrator or other design tools

Jewelry knowledge is important, but curiosity is just as important. We’re looking for someone who wants to become an expert in wedding bands, bridal styling, and the Frank Darling point of view.

The Fine Print

• Full-time, on-site role
• Schedule: Thursday–Monday
• Typical hours: 10 AM–6 PM
• 55K-60K base + performance-based bonus
• Equity
• Health benefits for full-time employees
• Unlimited vacation policy
• Fast-growing startup environment with significant opportunity to learn and grow

Why Frank Darling

Buying wedding jewelry should be fun—not intimidating.

We believe great salespeople don’t pressure clients into buying. They listen, educate, solve problems, and help people feel genuinely excited and confident about what they choose.

If you love design, people, jewelry, and the idea of making one of life’s biggest purchases feel a whole lot easier, we’d love to meet you.