Bridal Sales Specialist

Frank Darling - We're Hiring!; Los Angeles (CA); On-site; USD 42,000 - 70,000; Full time

Job summary

Frank Darling in Los Angeles is seeking a Bridal Sales Specialist to guide clients from first question through final purchase, helping them select perfect wedding bands and bridal stacks.

The ideal candidate loves jewelry and design, has strong sales instincts, and enjoys helping people make decisions. You’ll collaborate with design, production, and client care to create a seamless experience.

Qualifications

• 1–2+ years of sales experience in fine jewelry or luxury retail.
• Strong eye for design, proportion and personal style.
• Warm, empathetic, confident without being pushy.
• Highly organized and able to juggle many clients.

Responsibilities

• Guide clients through wedding band and bridal jewelry shopping from start to finish.
• Style wedding band stacks and make recommendations based on engagement ring design, lifestyle, and personal style.
• Advise clients on metals, proportions, fit, durability, stackability and wear.
• Help clients customize existing Frank Darling designs or develop custom wedding bands.
• Translate client ideas into clear specifications for design and production teams.
• Respond quickly to inbound calls, chats, emails, and inquiries.
• Build strong client relationships and be the primary contact through the sales process.
• Close sales while delivering the low-pressure, personal experience FranK Darling is known for.
• Meet individual and team sales goals.
• Manage a high volume of clients and follow-ups without losing details.
• Partner with Design, Production, Gemology, and Client Care for a seamless experience.
• Stay current on bridal trends, jewelry design, and the Frank Darling collection.

Skills

Sales experience

Luxury retail

Jewelry knowledge

Customer service

Job description

Frank Darling is reimagining fine jewelry for a new generation. We’re a female-founded, design-forward brand known for custom engagement rings, modern bridal jewelry, and a refreshingly transparent, low-pressure shopping experience. Our work has been featured in Vogue, The Wall Street Journal, Bloomberg, and more for our approach to design, sustainability, and the future of bridal.

We’re looking for a Bridal Sales Specialist to join our showroom team. This role is focused on helping clients find—or create—the perfect wedding band and bridal stack, from their first question through final purchase.

The ideal candidate loves jewelry and design, has strong sales instincts, and genuinely enjoys helping people make decisions. You’re equally comfortable recommending the perfect band, explaining why two rings don’t quite work together, and helping a client customize something that does.

What You’ll Do

• Guide clients through the wedding band and bridal jewelry shopping experience from start to finish
• Style wedding band stacks and make thoughtful recommendations based on engagement ring design, lifestyle, and personal style
• Advise clients on metals, proportions, fit, durability, stackability, and long-term wear
• Help clients customize existing Frank Darling designs or develop custom wedding bands
• Translate client ideas into clear specifications for our design and production teams
• Respond quickly and thoughtfully to inbound calls, chats, emails, and online inquiries
• Build strong client relationships and serve as the primary point of contact throughout the sales process
• Confidently close sales while delivering the low-pressure, highly personal experience Frank Darling is known for
• Meet individual and team sales goals
• Manage a high volume of clients and follow-ups without losing the details
• Partner closely with Design, Production, Gemology, and Client Care to create a seamless client experience
• Stay current on bridal trends, jewelry design, and the Frank Darling collection

You’ll Be Great at This If You

• Have 1-2+ years of sales experience; fine jewelry, luxury retail, bridal, or design experience is a plus
• Have a strong eye for design, proportion, and personal style
• Are warm, empathetic, and confident without being pushy
• Can make complicated jewelry concepts feel simple and approachable
• Are highly organized and comfortable juggling many clients at once
• Take ownership and proactively solve problems
• Have exceptional attention to detailHave exceptional attention to detail
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