Bridal & Estate Jewelry Coordinator | Client Experience Lead

CD Peacock; Oak Brook (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Professional growth opportunities

Job summary

CD Peacock, Chicago's premier jeweler, seeks a Bridal & Estate Coordinator to provide daily organizational and administrative support. You will coordinate client appointments, document merchandise, conduct pricing research, and manage website listings under the Manager of Bridal & Estate.

You will also collaborate with sales teams and vendors to maintain accurate information and ensure an exceptional client experience.

Qualifications

• Strong organizational skills and attention to detail.
• Clear written and verbal communication; professional client service.
• Experience in administrative support, retail, or customer service is preferred but not required.

Responsibilities

• Coordinate client appointments, documentation, pricing research, and website listings.
• Track estate and bridal purchases, trades, and special orders with accuracy.
• Assist with diamond pricing research, certificates, and insurance claims paperwork.
• Support the manager and sales associates to ensure an exceptional client experience.

Skills

Organization

Attention to detail

Research and pricing

Excel

Outlook

Clear communication

Client service

Follow-through

Tools

Microsoft Excel

Outlook

Job description

CD Peacock, Chicago's premier jeweler, seeks a Bridal & Estate Coordinator to provide daily organizational and administrative support. You will coordinate client appointments, document merchandise, conduct pricing research, and manage website listings under the Manager of Bridal & Estate.

You will also collaborate with sales teams and vendors to maintain accurate information and ensure an exceptional client experience.