Bridal Alterations Specialist

David's Bridal; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Rewarding Environment and Competitive

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Dream Maker Discount

Vision Care

401K Program

Discounts for Home and Auto Insurance

Pet Insurance

Job summary

David's Bridal is hiring part-time associates to welcome customers and guide them through alterations and fittings. You will assist stylists, explain how alterations improve dress fit, and help maintain a high standard of customer care in a fast-paced retail setting.

The role emphasizes sewing tasks, POS usage, and balancing multiple customers while delivering five-star service. A high school diploma and some retail experience are expected; bridal sewing experience is a strong plus.

Qualifications

• High school diploma or equivalent.
• 1–2 years prior retail experience in apparel or specialty store.
• Prior sewing experience preferred, bridal/special occasion environment ideal.
• Prior experience with computerized POS system is a plus.

Responsibilities

• Welcome all customers with genuine, friendly enthusiasm over the phone, chats, and in person; solve problems and resolve conflicts.
• Use all systems to manage customer flow to deliver a five-star experience.
• Maintain service levels by being prepared, welcoming, and meeting customer needs.
• Provide exceptional service to multiple customers at once and support Five-Star Customer Service.
• Address customer concerns confidently and know when to involve leadership.
• Explain alterations’ role in dress perfection and promote alteration services.
• Assist stylists by advising on gown fit and customization to close sales.
• Maintain store standards for a flawless shopping experience.
• Ensure dress code compliance and oversee alterations room cleanliness.
• Process transactions accurately and support cash-wrap duties.
• Respond promptly with product and service information to customers.

Skills

Phone skills

Conflict resolution

Customer-focused

Education

High school diploma or equivalent

1-2 years retail experience

Prior sewing experience

POS system experience

Tools

POS system

Job description

David's Bridal is hiring part-time associates to welcome customers and guide them through alterations and fittings. You will assist stylists, explain how alterations improve dress fit, and help maintain a high standard of customer care in a fast-paced retail setting.

The role emphasizes sewing tasks, POS usage, and balancing multiple customers while delivering five-star service. A high school diploma and some retail experience are expected; bridal sewing experience is a strong plus.