Bridal Alterations Specialist

David's Bridal; Buffalo (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Rewarding Environment and Competitive 

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Dream Maker Discount After First Pay

Vision Care

401K Program

Discounts for Home and Auto Insurance

Pet Insurance

Job summary

David's Bridal is seeking a part-time Alterations Associate in Buffalo, NY to deliver five-star customer service for alterations and fittings. You will work with stylists to ensure gown fitting and customization meet customer expectations, while maintaining a clean, organized alterations space.

The role requires sewing experience and familiarity with a computerized POS system. A high school diploma and 1–2 years of retail experience are preferred, with opportunities for employee discounts and

Qualifications

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel preferred.
• Prior sewing experience required, bridal or alterations a plus.
• Experience with computerized POS is a plus.

Responsibilities

• Welcome customers over phone, virtual chat and in person with friendly enthusiasm.
• Assist stylists in closing sales by advising on gown fit and customization.
• Manage alterations, fittings, steaming, pressing and quality checks.
• Maintain store standards and alterations area cleanliness.
• Provide exceptional service and resolve customer questions promptly.
• Handle inventory, special orders and pricing within company guidelines.

Skills

Customer service

Phone etiquette

Conflict resolution

Communication

Education

High school diploma or equivalent

1-2 years retail experience

Sewing experience

POS experience (computerized)

Tools

POS system

Job description

David's Bridal is seeking a part-time Alterations Associate in Buffalo, NY to deliver five-star customer service for alterations and fittings. You will work with stylists to ensure gown fitting and customization meet customer expectations, while maintaining a clean, organized alterations space.

The role requires sewing experience and familiarity with a computerized POS system. A high school diploma and 1–2 years of retail experience are preferred, with opportunities for employee discounts and