Briargate Practice Manager - PM

CityVet Support Staff; Colorado Springs (CO); Presencial; USD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) retirement plan with match

Health insurance

Paid time off

Flexible schedules

Parental leave

Telemedicine benefit

Descripción de la vacante

CityVet is seeking a Practice Manager to lead the facility’s operations, finance, and clinical workflow. You’ll hire, onboard, train, supervise staff, enforce policies, and ensure top-tier customer experience across CityVet clinics.

Essential qualifications include knowledge of safety standards, regulatory requirements for veterinary clinics, and a relevant degree or experience. Certified Veterinary Practice Manager is desirable but not required.

Formación

• Understanding of state and federal safety standards.
• Knowledge of regulations governing veterinary clinics.
• Certified Veterinary Practice Manager is desirable, but not required.
• High school diploma/GED + 3 years relevant experience or bachelor’s degree.

Responsabilidades

• Interview, hire, onboard, train, and supervise facility staff members to ensure understanding of job responsibilities and career path opportunities.
• Continuous staff development through professional and clinical training, performance reviews, and disciplinary actions up to termination.
• Monitor and maintain quality control of all daily operations, client care, client service and client records.

Conocimientos

Safety standards knowledge

Regulatory knowledge

Educación

High school diploma/GED + 3 years relevant experience

Bachelor’s degree

Descripción del empleo

At CityVet, care is personal. It’s the way we care for our patients, connect with our clients, and support one another. Our vet-led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you’re joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care. That’s Your Kind of Care.

CityVet is looking for a Practice Manager to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all.
Putting people first
The Practice Manager (PM) is responsible for the management of the facility in its entirety, including business management, financial management and overall clinical operations management. It is the Practice Managers job to ensure the highest level of customer experience satisfaction and efficient staff management. It is the job of the Practice Manager to implement and enforce all CityVet policies, standards and procedures.
Essential qualifications:

• Understanding of state and federal safety standards
• Knowledge of regulations governing veterinary clinics
• Certified Veterinary Practice Manager is desirable, but not required
• High school diploma/GED + 3 years relevant experience or bachelor’s degree

A day in the life:

• Interview, hire, onboard, train, and supervise facility staff members to ensure their understanding of the job responsibilities and career path opportunities outlined by their role, resulting in a successful and contributing team member.
• Continuous staff development through professional and clinical training, timely performance and salary reviews, and completing disciplinary actions, up to and including termination, to ensure the individual and collective success of the facility as outlined in the CityVet brand standards, policies, and procedures.
• Monitor and maintain quality control of all daily operations, client care, client service and client records.

Pay Range

$55,000 - $70,000 USD

Caring For You

We know that caring for people and their pets requires energy, empathy, and resilience, so we make it a priority to care for our people by investing in programs, resources, and benefits that support their professional and personal well-being. Eligible Team Members may choose from a range of benefits that help support them and their families through every stage of life.

• Investment in Your Future. A 401(k) retirement savings plan with a 4% employer match, a Health Savings Account option, and growth opportunities.
• Work-Life Balance.Enjoy paid time off and floating holidays, flexible schedules, and paid parental leave.
• Exceptional Health and Supplemental Benefits. Health, Dental (+Adult Ortho option!), Vision, Disability, & Life Insurance, Personal Pet-Care Program, Employee Discount Program.
• Care When You Need It. We provide free telemedicine for all full-time team members and their families, as well as comprehensive in-the-moment mental health benefits through our robust Employee Assistance Program.

Voluntary Self-Identification

Qualified resume submissions are considered for employment without regard to race, religion, sex, national origin, marital status, sexual orientation, veteran status, or disability. If you choose to complete this survey, your responses will be kept confidential. Completion of this form is VOLUNTARY and your decision not to complete it will NOT preclude you from employment consideration.