Brewista

NWA; Siloam Springs (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Tips

Job summary

NWA is seeking Brewistas to join our fast-paced coffee stand. Brewistas craft drinks, take orders, handle payments, and provide warm, personal service, while staying productive and maintaining a safe, clean workspace.

You will converse with customers, suggest drinks, stock and prep premixes, and follow shift duties, with weekend and holiday availability and a flexible schedule.

Qualifications

• Ability to converse with customers and take accurate orders.
• Handling payments and giving correct change.
• Flexibility to work a varied schedule including weekends/holidays.
• Uphold sanitation standards and safe coffee handling.

Responsibilities

• Converse with customers to confirm drink orders and input to POS.
• Collect payments and count back change accurately.
• Prepare drinks and premixes, stock, and maintain cleanliness.
• Build personal connections with customers through warm service.
• Follow shift duties, checklists, and weekly tasks as needed.

Skills

Customer interaction

POS operation

Cash handling

Multitasking

Sanitation and safety

Tools

POS system

Job description

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

• Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
• Can collect payments for orders and correctly count back any change to the customer.
• Can prepare all drinks and premixes.
• Must always move with urgency, on the customer’s time!
• Stays productive and proactive throughout the entire shift, even when business is slow.
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Brings their best self to work every day. Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed.
• Always clocked in and ready to work at their assigned position when their shift time begins.
• Treats teammates and customers with respect and kindness.
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations.

Qualifications as a Brewista:

• Can create and maintain genuine, uplifting interactions with strangers for up to five minutes at a time.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50 lbs.
• Can stand comfortably for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive-thru line.
• Can safely use a utility knife.

Schedule Requirements as a Brewista:

• Works a flexible schedule
• Works a minimum of three shifts per week.
• Follows company procedure for communicating time off requests.
• Regularly works weekends and is available to work holidays, if necessary.

Job Types:

Full-time, Part-time

Physical Setting:

• Coffee shop

Schedule:

• 5-hour shift
• Monday to Sunday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips