Brewista

7Crew Enterprises; Norman (OK); On-site; USD 18,000 - 28,000; Part time

Job summary

7Crew Enterprises is seeking Brewistas to deliver a friendly and fast coffee experience. You will take orders, prepare drinks, and engage with customers to ensure satisfaction in a busy drive-thru environment.

Essential duties include handling hot liquids safely, stocking, and maintaining a clean stand while adhering to sanitation standards and safety rules. Flexibility for weekends and holidays is valued.

Qualifications

• Ability to create and maintain genuine, uplifting interactions with customers for up to five minutes at a time.
• Ability to work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
• Ability to work outside for prolonged periods regardless of weather conditions.
• Ability to lift up to 50 lbs.
• Ability to stand comfortably for hours.
• Ability to climb a ladder and use a stepladder.
• Ability to stand, sit, bend, kneel, twist and squat to stock and clean in the stand.
• Ability to safely walk in drive-thru area between cars.
• Ability to safely use a utility knife.

Responsibilities

• Converse with customers to confirm drink orders and input into POS accurately.
• Collect payments and provide correct change.
• Prepare all drinks and premixes.
• Move with urgency to match the customer’s time.
• Stay productive and proactive during shifts.
• Create personal connections with customers daily with genuine interactions, smiles, and positive body language.
• Know the menu inside out and suggest suitable orders to customers.
• Present yourself professionally and dress appropriately for the role.
• Be familiar with shift change duties, checklists, and weekly chores.
• Be ready to work at shift start and clock in on time.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and healthy work environment following sanitation standards.

Skills

Uplifting interactions

Safe handling of hot liquids

Outdoor work endurance

Lifting up to 50 lbs

Stamina for long shifts

Ladder & stepladder use

Stocking and cleaning flexibility

Drive-thru safety awareness

Safe knife use

Job description

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

Responsibilities

• Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
• Can collect payments for orders and correctly count back any change to the customer.
• Can prepare all drinks and premixes.
• Must always move with urgency, on the customer’s time!
• Stays productive and proactive throughout the entire shift, even when business is slow.
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Brings their best self to work every day. Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed.
• Always clocked in and ready to work at their assigned position when their shift time begins.
• Treats teammates and customers with respect and kindness.
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations.

Qualifications

• Can create and maintain genuine, uplifting interactions with strangers for up to five minutes at a time.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50 lbs.
• Can stand comfortably for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive-thru line.
• Can safely use a utility knife.

Schedule Requirements

• Works a flexible schedule
• Works a minimum of three shifts per week.
• Follows company procedure for communicating time off requests.
• Regularly works weekends and is available to work holidays, if necessary.