Breitling Boutique-Sales Professional

Finks Jewelers Inc; Charlotte (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Professional for its Breitling Boutique in Charlotte. This role is pivotal in delivering exceptional customer service and acting as a brand ambassador. You will engage with clients, leverage sales opportunities, and maintain strong product knowledge to elevate the customer experience. The ideal candidate will have a passion for luxury retail, a proven track record in client service, and the ability to thrive in a dynamic environment. Join a family-owned business that values customer service and offers a supportive workplace culture with numerous benefits.

Benefits

Competitive Compensation

Dental Insurance

Employee discount

Flexible Spending Account

Health Insurance

Health Savings Account

Paid Disability Insurance

Paid Life Insurance

Paid Holidays

Paid Time Off

Professional Development Assistance

Referral Program

Retirement 401K Plan

Vision Insurance

Voluntary Life Insurance

Qualifications

• Minimum of 3 years' experience in luxury retail required.
• Strong organization and communication skills are essential.

Responsibilities

• Strive to meet or exceed store goals and personal KPIs.
• Maintain customer correspondence to enhance relationships.

Skills

Luxury retail experience

Client service skills

Organization skills

Communication skills

Attention to detail

Self-motivation

Teamwork

Tools

Computer proficiency

Job description

Breitling Boutique - Sales Professional

Fink's Jewelers is hiring a full-time Sales Professional to join the team at the Breitling Boutique in SouthPark, Charlotte, NC.

Position Summary:

The Breitling Sales Associate is a brand ambassador acting as a liaison between the client and the brand. Sales Associates represent Breitling and provide exceptional service from welcome to close in order to elevate the customer experience. Sales Associates are to be seen as the experts in product and service in order to exceed customer expectations and meet goals.

Main responsibilities:

Sales/Customer Service

1. Strive to meet or exceed store goals and personal KPI's.
2. Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients.
3. Maintain customer correspondence to build and enhance relationships and drive sales.
4. Follow the established Breitling "Sales Techniques and Service".
5. Develop strong product knowledge as well as company history, information and news knowledge.
6. Demonstrate knowledge in current industry trends and technology including familiarity of competition.
7. Maintain a professional appearance and behaviors and follow the Breitling dress code standards.
8. Support all company initiatives as they relate to product launches, customer service and selling.

Store Operations

1. Adhere to company policies and procedures at all times.
2. Assist with inventory and special projects as needed.
3. Perform opening and closing store duties as needed.

Visual Merchandising

1. Assist in maintaining visual standards with direction from corporate and management.

Team Relations

1. Maintain open, professional and ongoing communications with store management, peers and corporate.
2. Partner with the team to achieve store goals.
3. Serve as a positive role model and represent the brand appropriately at all times.
4. Adapt to changing needs of the brand and company.
5. When requested, participate in the training of new sales associates.

Your profile:

1. Minimum of 3 years' experience in luxury retail, including high end watch sales, required.
2. Experience and proven success in client service in a luxury environment required.
3. Strong organization, communication and follow-up skills are essential.
4. Strong attention to detail with the ability to handle multiple demands simultaneously.
5. Results oriented and self-motivated individual who is able to achieve goals defined by management.
6. Highly flexible and able to work as part of a team in a demanding environment.
7. Flexibility to be scheduled on any day of the week, including both weekend days.
8. Computer proficiency required.

About Fink's Jewelers

Founded in 1930, Fink's Jewelers is family owned and operated. Currently run by the third and fourth generations of the founding family, customer service remains the cornerstone of our philosophy.

Since the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include eleven locations throughout Virginia, North Carolina, and Tennessee. We are also proud to run a leading e-commerce website, Finks.com.

Fink's Jewelers is committed to our employees by providing full-time benefits that include the following.

Benefits:

1. Competitive Compensation
2. Dental Insurance
3. Employee discount
4. Flexible Spending Account
5. Health Insurance
6. Health Savings Account
7. Paid Disability Insurance
8. Paid Life Insurance
9. Paid Holidays
10. Paid Time Off
11. Professional Development Assistance
12. Referral Program
13. Retirement 401K Plan
14. Vision Insurance
15. Voluntary Life Insurance