Breast Care Coordinator

RadNet; Naples (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer"

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet in Naples, FL seeks a Breast Care Coordinator to join a team delivering quality patient care. You will schedule ultrasound-guided biopsies, obtain and scan pathology results into eRad, and coordinate with physicians on addendum requests while guiding patients through the process with empathy.

You will greet patients, assist with prep and post-procedure follow up, and help manage workflow to minimize delays and improve the patient experience at our imaging centers.

Qualifications

• Must have strong customer service and interpersonal skills.
• Experience with coordinating patient care and tests is preferred.
• Ability to manage clerical tasks and maintain accurate records.

Responsibilities

• Schedule ultrasound-guided biopsies and coordinate with physicians.
• Obtain and scan pathology results into eRad.
• Coordinate addendum requests with physicians and contact patients with results.
• Assist with preparing exam rooms and post-procedure follow up.
• Provide friendly, service-oriented patient registration and expectations.
• Maintain workflow and communicate effectively to reduce wait times.

Skills

Customer service

Communication skills

Clerical skills

Calm demeanor

Education

High School Diploma or GED

Tools

eRad

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a Breast Care Coordinator , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will

• Schedule ultrasound guided biopsies
• Obtain and scan pathology results into eRad
• Coordinate addendum requests with physicians
• Contact patients with negative results
• Fax results when necessary and coordinate with appropriate physician
• Resolve lab work requests in eRad
• Be present when and where biopsies are performed as site locations
• Greets and registers patients in a friendly and service oriented manner including review exam to be performed.
• Aid in prepping the exam room.
• Assist with post procedure follow up
• Responds to patient's minor questions and concerns, and refer to supervisor when necessary, in an expedient manner.
• Maintains awareness of temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients.
• Uses clerical skills (e.g. filing, organizing, process incoming mail, etc.).
• Provides management with reports and logs when required.

If You Are

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

Role

To Ensure Success in This Role, You Must Have:

• Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and have the ability to interact timely and accurately.
• Proficient in eRad
• Ability to relieve patients of anxiety through calm demeanor and reassurance
• Improve workflow to limit backlogs, extended patient wait times, etc.

We Offer

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range is $18-$22 per hour.