Breakfast Server at Residence Inn Raleigh - Downtown

Summit Hospitality Group, Ltd.; Raleigh (NC); On-site; USD 15,153 - 24,796; Full time

Benefits offered by this job

Personal time after 90 days

Insurance benefits after 90 days

Vacation time

Job summary

Summit Hospitality Group, Ltd. is seeking a Breakfast Host/Hostess to ensure a welcoming and high-quality continental breakfast service in our hotel operations.

This role emphasizes attention to detail, friendly service, cost control, waste management, and a sense of urgency as an ambassador of our brand’s core value that Service is the Ultimate Amenity. The breakfast host/hostess will work early mornings, manage coffee and food stations, and assist with setup, stocking, and cleaning to maintain

Qualifications

• Experience in hotel/restaurant with major brand preferred.
• Exceptional people skills: ability to train others quickly and efficiently.
• Proficient with inventory control and waste management.
• Professional communication skills in English.

Responsibilities

• Arrive at work around 5:00 am or 6:00 am depending on opening.
• Prepare all standard hotel varieties of coffee and hot water for tea.
• Stock coffee stations and restock as necessary during shift.
• Prepare hot foods and bake items, and maintain buffet line with chafing dishes.
• Set up bakery items and fruit/yogurt stations.
• Monitor food levels, refresh as necessary, and clean breakfast areas.
• Greet guests during visits to the eating area.
• Break down and clean breakfast serving areas at close of breakfast.
• Dispose of exposed food items and ensure proper storage.
• Follow directions of the supervisor and complete brand-required training.

Skills

People skills

Inventory management

English communication

Job description

Job Title

BREAKFAST HOST/HOSTESS

Department

FOOD & BEVERAGE

Reports To

FOOD & BEVERAGE / OPERATIONS / ASSISTANT GENERAL MANAGER

Job Type

FULL AND PART-TIME POSITIONS AVAILABLE

Summary

As a Breakfast Host/Hostess for Summit Hospitality Group, you hold an essential position responsible for delivering and managing a standard complimentary breakfast each morning according to the specific brand’s policies and procedures. This is a very visible hospitality role that requires a high level of attention to detail, friendly service, focus on cost control and waste management, and a sense of urgency. The person filling this role is an ambassador of the core values of Summit Hospitality Group where Service is the Ultimate Amenity.

Qualifications

• Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred.
• Exceptional people skills: ability to train others quickly and efficiently.
• Proficient with inventory control and waste management.
• Professional communication skills both verbal and written (English proficiency).

Responsibilities

• Arrive at work normally around 5:00 am or 6:00 am depending on opening; this first hour is devoted to breakfast preparation.
• Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea.
• Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift.
• Prepare hot foods, including heating cooked frozen foods in a convection oven (egg, meat, carbohydrate options each day) to appropriate temperatures, then placing them in buffet line chafing dishes. Oatmeal/hot cereal is prepared in a crock pot and placed in the buffet line.
• Prepare waffle batter and fill dispenser if applicable.
• Set up bakery items with muffins, danish, and breads.
• Set up cold items with cut fruit, yogurt, hard‑boiled eggs, cereal, milk, etc.
• Monitor food levels and refresh as necessary, clearing and cleaning breakfast dishes.
• Greet guests during frequent visits to the eating area.
• At the close of breakfast, break down and clean breakfast serving areas and clean breakfast area guest tables.
• Dispose of exposed food items; wash dishes and set up for the next day. Countertops are cleaned, floors vacuumed, and mopped by the breakfast host/hostess.
• Food deliveries may be made 2–3 times per week; the host is responsible for verifying that all items are present and stocking items in appropriate storage areas.
• Follow directions of the supervisor.
• Complete brand‑required training.

Work Environment

• Flexible work schedule, including early mornings and weekends.
• Must have a reliable source of transportation.
• Move, lift, carry, push, pull, and place objects weighing 30–50 pounds without assistance.
• Able to sit, stand, bend, reach, or walk for an extended period of time.
• Duties are subject to change and additional duties may be assigned as needed.

Benefits

• Personal time after 90 days.
• Insurance benefits after 90 days.
• Vacation time.

Equal Opportunity Statement

Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.