Breakfast Server AM (Immediate Opening)

Schahet Hotels; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel seeks a server to greet and serve guests efficiently while preparing food and beverages. The role involves knowing the breakfast menu, providing excellent customer service, and adhering to cash handling procedures. The ideal candidate should possess basic skills and a reliable work ethic, ensuring a pleasant dining experience for guests.

Qualifications

• Basic reading, writing, and math skills required.
• Certifications as required by state and local laws.
• Must meet legal age requirements.

Responsibilities

• Greet guests promptly using their name and inform them of specials.
• Have full knowledge of the breakfast menu and specials.
• Manage all receipts carefully and relay guest comments to the manager.

Skills

Customer service aptitude

Interpersonal communication skills

Cash handling procedures experience

Job description

General Overview: To greet and serve guests, preparing food and beverages in a quick and efficient manner.

Reporting Relationship: Responsible for guests. Reports directly to the F&B manager.

Appearance Standards: Must wear a uniform provided by the hotel and a nametag. A neat and clean appearance must be maintained at all times.

Knowledge and Skills Required: Basic reading, writing, and math skills. Certifications required by state and local laws. Must meet legal age requirements of the state. Cash handling procedures experience. Customer service aptitude, interpersonal communication skills.

Physical Activities and Requirements: Standing, speaking, hearing, reading, writing; able to carry between 30-75 lbs; walking, lifting, reaching overhead, pushing, pulling, bending, and able to climb a ladder.

Essential Duties & Responsibilities:

• Greet guests promptly using their name, and inform guests of all specials and menu items.
• Have full knowledge of breakfast menu and specials; be prepared to answer questions about the menu.
• Pay attention to the finer details of guest service, such as replenishing water, coffee, napkins, and flatware.
• Clean as you go.
• Check your stations at the beginning of your shift to ensure proper setting and cleanliness of the breakfast area.
• Complete all assigned setup work and side work as per setup sheets and cleaning schedules.
• Manage all receipts carefully; any missing tickets will be closed to cash. You are responsible for tickets closed to cash.
• Relay all guest comments to the manager on duty.
• A server is never to add gratuity to a check without permission from both the guests and the manager.
• This is a tipped plus hourly position.