Breakfast Server

Workstream; Portland (ME); On-site; USD 17,000 - 25,000; Full time

Job summary

Holiday Inn By the Bay in Portland, Maine seeks a service-oriented hospitality associate to ensure a positive guest experience through efficient dining room support and attentive service.

The role requires serving staff coordination, guest interaction, and accurate payment handling, with flexibility for days, nights, and weekends in a fulltime capacity.

Qualifications

• High school diploma or GED.
• Able to multitask and excel under pressure; Hospitality experience.

Responsibilities

• Work with servers and kitchen staff to ensure restaurant is operated efficiently.
• Provide good customer service with a pleasant dining experience and quality service.
• Maintain neat appearance at all times.
• Coordinate with other departments to ensure quality service and customer satisfaction.
• Take orders, deliver food, and answer questions about the menu.
• Be a part of the dining experience.
• Process payments with proper handling of guest checks.
• Greet customers, including both new and returning guests.
• Clean and reset dining tables.
• Run errands for customers within the restaurant; refill condiment containers as needed.
• Understand customers' needs and serve food accordingly.
• Basic email and Microsoft Excel usage.

Skills

Customer service

Multitasking

Professional appearance

Hospitality experience

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Excel

Email

Job description

We are seeking a service-oriented, energetic, self-motivated and confident person who can complete tasks to ensure a positive guest experience.

EDUCATION AND EXPERIENCE

• High school diploma or GED; Able to multi task and excel under pressure; Hospitality experience

CORE FOCUS & ESSENTIAL RESPONSIBILITIES

Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

• Work together with servers and the kitchen staff to ensure the restaurant is operated efficiently.
• Must have the ability to provide good customer service with a pleasant dining experience and quality service.
• Must always be neat in appearance.
• Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
• Take orders, deliver food, and answer questions regarding the menu.
• Be a part of the dining experience.
• Process payment - Comprehensive knowledge of securing proper payment and at the same time controlling guest checks.
• Greet customers - ability to demonstrate habits of greeting both new and old customers.
• Clean tables and reset tables in dining area.
• Must be comfortable with running errands for customers within the restaurant Substantial knowledge of refilling condiment containers.
• In-depth knowledge of serving customers’ needs and understanding of serving food to customers.
• Basic understanding of e-mail and Microsoft Excel.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for hours at a time
• Ability to lift 10-15 pounds
• Must be willing to work a flexible schedule, including days, nights, and weekends"

Experience the best of Portland, Maine. The Holiday Inn By the Bay is set along the picturesque shores of Casco Bay. We effortlessly combine convenience, entertainment, and beauty to create the perfect environment for every traveler. Our spacious rooms can offer ocean or city views. Our downtown waterfront location fully captures the beauty and culture of Portland, Maine.