Breakfast Server

The Drake Oak Brook, Autograph Collection; Oak Brook (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts at world‑w​

Professional development and promotion

Job summary

The Drake Oak Brook, Autograph Collection in Oak Brook, IL is seeking a Restaurant Server to deliver attentive tableside service, know the menu in detail, and exceed guest expectations. You will engage guests, take precise orders, and collaborate with teammates to ensure smooth dining experiences.

Qualifications include 1+ year of restaurant serving experience, a high school diploma, and strong verbal and written communication.

Qualifications

• 1+ years of restaurant serving experience
• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials
• Accurately detail each order, ensuring accuracy and guest delight
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned
• Always maintain professionalism consistent with restaurant and company expectations
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies
• Take on additional tasks as necessary or assigned by restaurant leadership

Skills

Serving experience

Verbal communication

Written communication

Language proficiency

Education

High School diploma

Job description

Purpose

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

Work Performed

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Qualifications

Experience & Education:

• 1+ years of restaurant serving experience
• High School diploma or equivalency education certificate required

Communication:

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace

Physical:

• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

Source: Hospitality Online