Breakfast & Lobby Attendant – Guest Experience

Shaner Hotels; Daytona Beach (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Shaner Hotels in Daytona Beach is seeking a friendly breakfast attendant to greet guests, stock and maintain the breakfast bar, and ensure a welcoming start to every stay. You will join the team at the Fairfield Inn Daytona Beach, following safety and cleanliness standards and providing a consistently positive guest experience.

Responsibilities include preparing items, maintaining presentation, assisting guests, and supporting inventory and schedule flexibility across shifts.

Qualifications

• Minimum of one year of customer service experience; previous hotel or hospitality experience preferred.
• Ability to communicate effectively and professionally with guests, management, and coworkers.
• Friendly, positive attitude with strong guest-service skills.
• Ability to work independently while also functioning effectively as part of a team.
• Bilingual English/Spanish skills are a plus.
• Knowledge of local activities, attractions, and points of interest appropriate for hotel guests is preferred.
• Food safety certification is preferred.
• Ability to stand for extended periods and perform the physical requirements associated with breakfast service and maintaining the breakfast area.

Responsibilities

• Welcome, greet, and interact with guests in the breakfast and lobby areas in a friendly and professional manner.
• Set up, maintain, serve, and break down the breakfast bar according to hotel standards.
• Prepare designated food items and ensure the breakfast area remains fully stocked and presentable throughout service.
• Replenish food, beverages, and supplies as needed.
• Assist guests courteously and efficiently with breakfast service and address questions or concerns.
• Handle guest complaints and work to ensure guest satisfaction.
• Maintain high standards of cleanliness, appearance, and overall quality throughout daily assignments.
• Follow all hotel policies, including house rules, safety procedures, food-handling requirements, and security procedures.
• Assist with inventory counts and related duties as scheduled.
• Follow established maintenance programs and cleaning schedules.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Stand for long periods

Bilingual EN/ES

Job description

Shaner Hotels in Daytona Beach is seeking a friendly breakfast attendant to greet guests, stock and maintain the breakfast bar, and ensure a welcoming start to every stay. You will join the team at the Fairfield Inn Daytona Beach, following safety and cleanliness standards and providing a consistently positive guest experience.

Responsibilities include preparing items, maintaining presentation, assisting guests, and supporting inventory and schedule flexibility across shifts.