Breakfast Host Person

LBA Hospitality; Ashland (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated service professional to enhance guest experiences through prompt and courteous service. This role involves maintaining a clean and inviting environment while ensuring guests enjoy high-quality food and beverage options. Ideal candidates will possess a friendly demeanor, strong communication skills, and the ability to multitask effectively. Join a vibrant team where your contributions will directly impact guest satisfaction and create memorable experiences. Opportunities for advancement are available for those who demonstrate leadership potential and a commitment to excellence.

Qualifications

• Must be able to stand for long periods and lift up to 30 pounds.
• Must effectively communicate with guests and staff.

Responsibilities

• Maintain cleanliness and guest-ready appearance of the outlet.
• Prepare dining area and supplies for guests.

Skills

Service-minded

Friendly professional behavior

Multi-tasking

Effective communication

Problem-solving

Education

Experience in food and beverage position

Job description

Responsible for: offering prompt and courteous service so the guests have an enjoyable experience. Maintain the cleanliness and guest ready appearance of outlet.

PRE REQUISITES

The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.

• Experience in a food and beverage position helpful

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear.
• Must be able to speak and read English; the ability to communicate in another language may be helpful.
• Must display professionalism, honesty, and trustworthiness at all times.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge in:

• Menu items and beverage choices
• Standards of operation as required by brand.
• Area shopping, dining, entertainment, and travel directions to assist guest inquiries.
• Daily hotel operations, check daily events, bulletin boards are up to date on changes, new procedures, and events.
• Entire property, staff, services, hours of operation, type of room, locations, rates, discounts.

Skills:

• Service-minded, friendly professional behavior
• Suggest and serve quality food and beverage items as per standards

Abilities:

• Multi-task, remain associate and guest service centric.
• Effectively communicate with guests, department heads, associates, and home office support staff.
• Solve guest issues with professionalism and maintain a hospitable attitude.
• Work as a team member in aspects such as: cleaning, side work, food preparation, and storage.

SPECIFIC RESPONSIBILITIES

• Prepare and consistently maintain dining area and supplies in a guest-ready atmosphere.
• Close out shift by cleaning and restocking supplies for next day or shift.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Ensure brand standard documentation is completed as required.
• Other duties as assigned, that the associate is capable of performing.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

Standing, walking for long periods of time while maintaining a friendly professional image. Be flexible in regard to work schedule. Be available as necessary 24/7, including weekends and holidays.

POSITIONS FOR POSSIBLE ADVANCEMENT

Before the next promotion, this person should train others her/his replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion, potentially as a Food and Beverage Supervisor or Guest Service Representative.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.