Breakfast Host: Guest-Focused Service Pro with Day-1 Perks

Hampton Inn & Suites Des Moines/Urbandale; Urbandale (IA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development and promotion

Job summary

Hampton Inn & Suites Des Moines/Urbandale, part of First Hospitality, is seeking a Breakfast Host to deliver attentive buffet and tableside service for our breakfast guests. You will be proactive, engaging, and guest-focused, ensuring guest expectations are exceeded while upholding food safety standards and clear communication with teammates and supervisors.

Starting compensation is $15.00 per hour with Day 1 enrollment benefits, PTO, and holiday pay.

Qualifications

• Lift, lower, and maneuver up to 30 pounds frequently.

Responsibilities

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Job description

Hampton Inn & Suites Des Moines/Urbandale, part of First Hospitality, is seeking a Breakfast Host to deliver attentive buffet and tableside service for our breakfast guests. You will be proactive, engaging, and guest-focused, ensuring guest expectations are exceeded while upholding food safety standards and clear communication with teammates and supervisors.

Starting compensation is $15.00 per hour with Day 1 enrollment benefits, PTO, and holiday pay.