Breakfast Host: Engaging Guest Service Pro

First Hospitality, Inc.; Pleasant Prairie (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

First Hospitality, Inc. is seeking Breakfast Hosts to provide attentive, dynamic buffet and tableside service for breakfast guests.

You will be proactive in handling guest needs, engage warmly, and creatively solve problems while upholding food safety standards. In this role you will prepare the breakfast area, build rapport with guests, communicate special requests, maintain cleanliness, support the restaurant team, and follow emergency procedures.

Qualifications

• Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for breakfast guests.
• Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.

Responsibilities

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Job description

First Hospitality, Inc. is seeking Breakfast Hosts to provide attentive, dynamic buffet and tableside service for breakfast guests.

You will be proactive in handling guest needs, engage warmly, and creatively solve problems while upholding food safety standards. In this role you will prepare the breakfast area, build rapport with guests, communicate special requests, maintain cleanliness, support the restaurant team, and follow emergency procedures.