Breakfast Host: Guest Service + Hotel & Travel Discounts

First Hospitality, Inc.; Chicago (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Travel discounts

Promotion opportunities

Professional development

Job summary

First Hospitality is seeking a Breakfast Host to deliver attentive buffet and tableside service for breakfast guests. You will engage guests, anticipate needs, and uphold food safety standards while communicating clearly with teammates.

This role emphasizes proactive problem-solving and professionalism, supporting the restaurant team in a fast-paced hotel setting. Lift up to 30 pounds; stay energized and welcoming throughout shifts.

Qualifications

• Breakfast hosts must be proactive in handling guest needs and be highly engaging and service-oriented.
• Uphold food safety standards and maintain excellent communication with guests, peers, and supervisors.

Responsibilities

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Job description

First Hospitality is seeking a Breakfast Host to deliver attentive buffet and tableside service for breakfast guests. You will engage guests, anticipate needs, and uphold food safety standards while communicating clearly with teammates.

This role emphasizes proactive problem-solving and professionalism, supporting the restaurant team in a fast-paced hotel setting. Lift up to 30 pounds; stay energized and welcoming throughout shifts.