Breakfast Host: Elevate Guest Experience & Growth Path

Hotel Leveque; Milwaukee (WI); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts at worldw

Professional development and promotion

Job summary

First Hospitality, operating Hilton Garden Inn Milwaukee Downtown, seeks a Breakfast Host to deliver attentive buffet and tableside service for breakfast guests. You will be proactive in addressing guest needs, engaging guests, and solving problems while upholding food safety standards and clear communication with teammates and supervisors.

Your role focuses on maintaining a welcoming breakfast area, coordinating with the restaurant team, and upholding professionalism in line with company

Responsibilities

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Job description

First Hospitality, operating Hilton Garden Inn Milwaukee Downtown, seeks a Breakfast Host to deliver attentive buffet and tableside service for breakfast guests. You will be proactive in addressing guest needs, engaging guests, and solving problems while upholding food safety standards and clear communication with teammates and supervisors.

Your role focuses on maintaining a welcoming breakfast area, coordinating with the restaurant team, and upholding professionalism in line with company