Breakfast Host

Homewood Suites by Hilton Orland Park; Orland Park (IL); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance from Day 1

PTO from Day 1

Holiday pay from Day 1

Travel discounts

Professional development

Descrizione del lavoro

First Hospitality is seeking a Breakfast Host for our Orland Park hotel. You will deliver attentive buffet and tableside service, engage guests, and uphold safety standards while maintaining clear communication with team members.

Enjoy benefits starting Day 1, including insurance enrollment, paid time off, holiday pay, travel discounts, and opportunities for professional development and promotion within a supportive hospitality environment.

Competenze

• Customer-focused guest service mindset.
• Clear communication with guests and team.
• Ability to work collaboratively in a service environment.

Mansioni

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Engage with guests to identify needs and ensure guest satisfaction.
• Communicate special needs or requests and resolve guest challenges with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed.
• Maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Conoscenze

Guest service

Communication

Teamwork

Descrizione del lavoro

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job…

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests. Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success factors…

• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Fun work environment with seasoned Hospitality Professionals! Flexible schedule! Room to Grow!

This all-suite Orland Park hotel gives you plenty of space for work or for the family. With easy access to I-80 and lots of great local shops and restaurants, we let you make the most of your time. Hop on the train at the nearby 153rd Street Metra stop and be in downtown Chicago in just 50 minutes.

Start off the day in style with a hot full breakfast, stay in touch with free WiFi access, or take a swim in the indoor pool at our hotel in Orland Park. Keep up your fitness routine on the road with a workout in the fitness center. Unwind with our complimentary evening social every Monday through Thursday. With a range of event spaces, from boardrooms to ballrooms, the Homewood Suites by Hilton Orland Park hotel is a perfect venue for your next celebration or meeting.