Breakfast Host

Home2-Suites---Birmingham,-Ram-Hotels; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health benefits

Vacation time

401K

Quarterly bonuses

Job summary

RAM Hotels in Columbus, GA, is seeking a friendly Breakfast Host to welcome guests at the breakfast bar with exceptional service. You will join a team that delivers a warm dining experience and anticipates guest needs each morning.

Responsibilities include setting up the breakfast display, restocking items, maintaining cleanliness, and adhering to sanitation guidelines while interacting with guests with a professional, positive attitude.

Qualifications

• High-school graduate or equivalent and minimum six months experience in food and beverage.
• Excellent customer service skills.
• Flexible to work varied schedules.
• Excellent written and oral communication skills.
• Ability to listen attentively.
• Must have the physical ability to walk, bend, and stand for long time periods.
• Must be able to lift up to 25 lbs.
• Must adhere to grooming and appearance standards in alignment with uniform.

Responsibilities

• Interact with guests and answer questions about dining experience; become familiar with hotel services and local area.
• Set up and maintain the hot “On the House” breakfast and breakfast bar following franchise guidelines; know breakfast items and beverages.
• Collapse breakfast bar and dining area each morning; replenish breakfast items and advise management on inventory.
• Maintain cleanliness of the work area per county health codes and QA requirements; practice clean-as-you-go.
• Monitor and replenish breakfast bar to ensure variety and appealing display.
• Comply with sanitation regulations, guidelines and safety standards for food products.
• Perform other tasks as necessary to meet or exceed guest satisfaction.

Skills

Excellent customer service skills

Flexible to work varied schedules

Excellent written and verbal沟通?

Education

High-school graduate or equivalent

Job description

Who Are We?

RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!

POSITION: Breakfast Host

JOB SUMMARY

Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Would you like to welcome our guests to the breakfast bar each morning with the ability to deliver excellent customer service by providing an enjoyable dining experience? If so, being our Breakfast Host with us may be the job for you! Our Breakfast Host will ensure that our guests are satisfied and will look forward to another awesome experience with us!

JOB RESPONSIBILITIES

• Consistently offer professional, friendly, and attentive service to guests; interact with guests and answer questions that guests may have pertaining to their dining experience; become familiar with our hotel, services offered, hours of operation, nearby places of interest, etc.

• Set up and maintain the hot “On the House” breakfast and breakfast bar each morning by following the hotel franchise breakfast guidelines; be familiar with breakfast items and beverage choices

• Collapse breakfast bar and dining area each morning; replenish and restock breakfast items to prepare for the next day; communicate with hotel management regarding inventory of all breakfast products and any additional feedback

• Maintain cleanliness of work area throughout the shift that meet the county health codes and the hotel quality assurance requirements; practice clean-as-you-go procedures for breakfast bar, dining and preparation areas

• Monitor and continually replenish breakfast bar as needed to ensure guests have a variety of breakfast items to select from; ensure that the breakfast display and dining area are always clean and appealing

• Comply with sanitation regulations, guidelines and safety standards pertaining to food products; protect establishment and patrons by adhering to sanitation and safety guidelines

• Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONAL EXPERIENCE

• High-school graduate or equivalent and a minimum of six months work-related experience (food and beverage, waitstaff/server, banquet experience - preferred)
• Excellent customer service skills

INDUSTRY EXPERIENCE

• Previous experience in the hospitality industry (preferred)
• Previous experience as Server or Waitstaff (preferred)

REQUIRED SKILLS

• Must be flexible to work varied schedules
• Excellent written and oral communication skills
• Ability to listen attentively
• Must have the physical ability to walk, bend, and stand for long time periods
• Must be able to lift up to 25 lbs.
• Must adhere to grooming and appearance standards in alignment with uniform

ESSENTIAL SKILLS

• Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
• Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guest’s needs – be proactive
• Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments

BENEFITS

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.

RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.