Breakfast Experience Lead – Guest Services

Ascent Hospitality Management; West Lafayette (IN); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Paid PTO

Uniforms provided

Descripción de la vacante

Ascent Hospitality Management is seeking a Breakfast Attendant to support a busy hotel breakfast service. You will set up, serve, and maintain a welcoming breakfast area and ensure guest satisfaction throughout the morning.

The role emphasizes teamwork, strong communication and flexibility, including weekends and holidays. Prior hospitality or customer service experience is preferred, and high standards of cleanliness and safety apply.

Formación

• Must understand, read, write and speak English and effectively communicate with Team Members and Guests.
• Must be able to apply commonsense understanding, in carrying out instructions.
• Must be able to utilize and follow a checklist, take inventory of supplies and convey information to staff and management.
• Must be able to comply in standardized situations with only occasional or no variation.
• Must be available to work flexible shifts, including weekends and holidays.
• Must be able to work without constant supervision.
• Must be able to work well as a part of a team.
• Must be engaging with all guest throughout breakfast period; responding to guest needs as required.

Responsabilidades

• Set up and maintenance of the Breakfast Bar in an attractive abundant looking, organized, clean and standardized presentation, maintaining brand standards at all times.
• Takes inventory of food, beverages and supplies needed for each day
• Assists with set up of prepared foods such as fresh fruit, coffee and juices
• Set up of serving dishes/trays, utensils, cups and other products
• Set up and arrangement of cold food such as sweet rolls, muffins and cereal
• Clears and cleans tables as they are vacated
• Removes trash from service area
• Restocks self-service food and supplies as needed
• Wash serving equipment and return to proper storage
• Return reusable food supplies to storage after service
• Vacuum, sweep carpets & floors
• Mop floors
• Dust, brush, polish, & vacuum furniture
• Dust and cleans room decorations, appliances, & structural surfaces
• Inspect areas for safety hazards
• Check operating conditions of equipment
• Report lost & found articles per hotel procedure
• Report maintenance problems (common areas) to the department supervisor and maintenance
• Performs any other duties assigned by supervisor/ manager.
• Perform special daily projects assigned by supervisor/ manager

Conocimientos

English proficiency

Customer service

Teamwork

Communication

Educación

High School Diploma or equivalent

Descripción del empleo

Ascent Hospitality Management is seeking a Breakfast Attendant to support a busy hotel breakfast service. You will set up, serve, and maintain a welcoming breakfast area and ensure guest satisfaction throughout the morning.

The role emphasizes teamwork, strong communication and flexibility, including weekends and holidays. Prior hospitality or customer service experience is preferred, and high standards of cleanliness and safety apply.