Breakfast Experience Lead — Guest Delight

Best Western Spooner Riverplace; Town of Spooner (WI); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Vacation after 1 year

Employee discounts

Job summary

Best Western Spooner Riverplace is seeking a friendly breakfast attendant to start around 6am. You will prep food, clean, restock, and warmly greet guests during your shift, ensuring a smooth breakfast service.

You will help maintain brand-standard breakfast offerings, assist guests with inquiries, and support a collaborative team in a fast-paced hotel setting. Seasonal/full-time opportunities available.

Qualifications

• Must be highly organized.
• Thorough knowledge of guest service and satisfaction.
• Good verbal and written communication skills.
• Team environment experience with leadership responsibilities.
• Basic computational ability.
• Basic computer skills.

Responsibilities

• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Skills

Highly organized

Guest service knowledge

Communication skills

Team leadership

Computational ability

Computer skills

Job description

Best Western Spooner Riverplace is seeking a friendly breakfast attendant to start around 6am. You will prep food, clean, restock, and warmly greet guests during your shift, ensuring a smooth breakfast service.

You will help maintain brand-standard breakfast offerings, assist guests with inquiries, and support a collaborative team in a fast-paced hotel setting. Seasonal/full-time opportunities available.