Breakfast Cafe Server: Create Memorable Guest Moments

Reitmr; Austin (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account with Company ?

401(k) Retirement Plan with Company ?

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term ?

Hospital Indemnity, Critical Illness &

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels is seeking a Breakfast Cafe Server for Cafe Fuller to deliver attentive hospitality, assist guests with menu selections, and provide seamless service in a fast-paced breakfast environment.

You will engage guests, maintain dining area cleanliness, and collaborate with culinary and beverage teams to ensure memorable experiences that reflect Sonesta's People People culture.

Qualifications

• Previous restaurant, hotel, banquet, hospitality, food service, or customer service experience preferred.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality environment.
• Knowledge of food & beverage service, dining etiquette, POS systems, and responsible alcohol service practices preferred.
• Strong attention to detail, presentation, cleanliness, and guest satisfaction standards.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences throughout service.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain a strong knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS system operations accurately and efficiently.
• Monitor guest satisfaction throughout dining experiences and respond quickly and professionally to guest requests or concerns.
• Maintain cleanliness and organization across dining rooms, service stations, tables, and guest-facing areas.
• Support opening duties, closing side work, banquet setup, and operational readiness throughout shifts.
• Partner with Culinary, Bartenders, Food Runners, Banquets, and Food & Beverage leadership teams to support smooth operations.
• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies at all times.
• Support upselling initiatives, promotions, and guest engagement opportunities that drive revenue and enhance the dining experience.
• Help create a welcoming, energetic, and team-oriented atmosphere aligned with Sonesta's People People culture.

Skills

Guest service

Communication

Multitasking

Food & beverage knowledge

POS systems

Alcohol service

Team player

Education

Food Handler Certification

TABC Alcohol Service Certification

Tools

POS system

Job description

Sonesta International Hotels is seeking a Breakfast Cafe Server for Cafe Fuller to deliver attentive hospitality, assist guests with menu selections, and provide seamless service in a fast-paced breakfast environment.

You will engage guests, maintain dining area cleanliness, and collaborate with culinary and beverage teams to ensure memorable experiences that reflect Sonesta's People People culture.