Breakfast Buffet Attendant / Server

Hyatt House / Hyatt Place LAX / Century Blvd; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated Breakfast Server to join their vibrant team. In this role, you will provide exceptional service to guests in the breakfast area, ensuring a warm and welcoming environment. Your responsibilities will include preparing buffet stations, serving food and beverages, and maintaining high standards of cleanliness and organization. This position offers a unique opportunity to work in a dynamic hotel setting, where you can make a positive impact on guests' experiences every day. If you are passionate about hospitality and thrive in a fast-paced environment, this role is perfect for you.

Benefits

Medical Insurance

Paid Vacation

Discounted Room Nights

401(k) Plan with Employer Match

Qualifications

• High school diploma preferred with experience in hospitality.
• Ability to convey information clearly and work under pressure.

Responsibilities

• Provide high-quality service to guests in the breakfast area.
• Prepare and maintain buffet stations and serve food and beverages.
• Handle payment transactions and ensure cleanliness of dining areas.

Skills

Customer Service

Communication Skills

Stress Management

Basic Arithmetic

Education

High School Diploma or Equivalent

Tools

P.O.S. System

Job description

Join the dynamic team at the dual branded Hyatt Place Hyatt House LAX/Century Blvd. Our 400 room hotel is located less than a mile from LAX Airport and less than four miles from SoFi Stadium, you are in the heart of it at all at Hyatt Place Hyatt House LAX/Century Blvd.

Job Summary:

The Breakfast Server is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner, specifically within the Breakfast Area at the Hotel.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity under pressure.

Job Duties & Functions:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with RCMI standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with RCMI Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
• Clear, clean and reset tables as needed.
• Prepare buffet station for food set up, ensuring buffet is stocked with silverware, plates and glassware.
• Ensure buffet is stocked with food and drinks at all times.
• Offer premium coffee drinks and beverages a la carte.
• Collect a method of payment from all guests.
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Be familiar with the operation of the P.O.S. system.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Answer the telephone according to standards.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures, and side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Be attentive, friendly, helpful and courteous to guests, managers and all fellow employees.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Benefits:

• Medical insurance for you and your qualifying family provided at no-cost, in addition to low cost options for dental, vision, flex spending, disability and life insurance coverage.
• Paid vacation, sick, and holiday time.
• Discounted room nights world-wide.
• 401(k) Plan with Employer Match.

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, inclusion, empathy, experimentation and wellbeing.