Breakfast Attendant / Server

Ashevillehotelgroup; Asheville (NC); On-site; USD 25,000 - 30,000; Part time

Job summary

Asheville Hotel Group is seeking a breakfast attendant/server passionate about providing excellent customer service. The role includes preparing food, serving guests, and ensuring cleanliness in the dining area. Candidates should possess strong communication skills, attention to detail, and a thorough understanding of food offerings. Flexibility in schedule is required, including weekends and holidays.

Benefits

Medical/Dental/Vision benefits for full-time

Paid Vacation

Weekly Pay

Direct Deposit

Employee Referral Bonus Program

Hilton Employee Travel Program

Qualifications

• Ability to communicate effectively with guests and co-workers.
• Prolonged periods of standing and/or walking required.
• Compliance with brand standard operating procedures.

Responsibilities

• Prepare food, serve, and clean up after service.
• Assist guests efficiently and courteously in all hospitality functions.
• Maintain cleanliness of tables and workstations.

Skills

Effective communication

Customer service

Attention to detail

Knowledge of food offerings

Job description

A successful candidate for a breakfast attendant/ server is someone who has impeccable people skills, who is attentive and is motivated. The responsibilities of this position include preparing food, serving, and cleaning up after service. A breakfast attendant / server must also remain poised as they communicate with customers and other staff to relay drink orders and address customers' questions and complaints promptly.

It is imperative that a breakfast attendant /server be able to work in a diverse, fast-paced environment and be able to communicate effectively with customers and staff to ensure that the customers’ needs are met. Lastly, a breakfast attendant / server should have a thorough knowledge and understanding of food offerings to be able to make recommendations to customers based on various dietary restrictions or personal preferences

OVERAL RESPONSABILITIES

• Attitude of servitude - full understanding of all aspects of customer service in Hotel/Restaurant setting

• Responsible for creating an impressive, memorable, fast breakfast experience for all guests with impeccable self-presentation (winning smile, crisp and clean uniform, etc.)

• Responsible for helping to achieve ongoing guest satisfaction and team goals

• Provides information and assistance to hotel guests regarding local and hotel amenities

• Assists guest efficiently and courteously in all hospitality related functions, while ensuring that all breakfast service is being maintained and served according to brand standards

• Inventory breakfast items regularly and advises Kitchen Manager if items are running low or an item is nearing its expiration date

• Assists/ informs Kitchen manager on customer feedback, favorite menu items,

• Maintains cleanliness of all tables, assisting other servers as needed.

• Maintains cleanliness of workstations during working hours and perform weekly maintenance.

• Assists in maintaining cleanliness of public areas

JOB QUALIFICATIONS

• Ability to verbally communicate effectively with all guests and co-workers

• Ability to perform all breakfast duties as outlined in the training outline and property specific checklists.

• Prolonged periods of standing and/or walking

• Pushing, pulling, bending, stooping, upward reaching

• Some exposure to cleaning chemicals

• Compliance with all brand standard operating procedures

• OSHA compliance

• Schedule would be Saturday-Sunday 6AM-12P, Monday-Tuesday 5AM-11AM
• Holidays & Weekends Required

BENEFITS:

Medical/Dental/Vision/Critical Illness/Accident (FT), Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program

EOE/Drug Free Workplace

Local Candidates Preferred

Source: Asheville Hotel Group