Breakfast Attendant — Fresh Start Guest Service

Highgate Hotels, LP; North Wales (Montgomery County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Job summary

Residence Inn Montgomeryville in North Wales, PA is seeking a Breakfast Attendant to deliver exceptional guest service in the complimentary breakfast area. The role requires maintaining appearance standards, attending to guests, and supporting food and beverage operations with a positive, professional demeanor.

The position is part-time, hourly, with responsibilities across setup, service, and cleanup, including handling special requests and cashiering duties when needed.

Qualifications

• Attention to detail and accuracy in job performance.
• Willingness to work a varied schedule including evenings, nights, weekends and holidays.
• Must be able to obtain Food Handlers card as required.
• Must meet age requirements to serve alcohol where applicable.

Responsibilities

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain a high standard of appearance and grooming, wearing the proper uniform and name tag when working.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Clear, clean and reset tables/hotel spaces per client request or management instruction.
• Ensure all service areas are stocked, organized, clean and neat and all side work is complete each shift.
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary.
• Communicate with all departments regarding in house VIPs.
• Support beverage and food service, wash dishes, restock supplies, sweep and mop floors.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation assignment.
• Answer questions about the hotel, brand standards, guest expectations, local area attractions.
• Perform any other duties or attend meetings as requested by management.
• Produce high quality drinks including specialty coffee/tea drinks, cocktails and beverage requests as required.

Skills

Attention to detail

Flexible schedule

TIPs certification

Food Handlers card

Decision making

Stress management

Hotel knowledge

Professional communication

Customer service mindset

Food & beverage basics

Basic math

Reading & writing

Patience and diplomacy

Willingness to learn

Education

High School diploma or equivalent

Job description

Residence Inn Montgomeryville in North Wales, PA is seeking a Breakfast Attendant to deliver exceptional guest service in the complimentary breakfast area. The role requires maintaining appearance standards, attending to guests, and supporting food and beverage operations with a positive, professional demeanor.

The position is part-time, hourly, with responsibilities across setup, service, and cleanup, including handling special requests and cashiering duties when needed.