Breakfast Attendant

Embassy-Suites-By-Hilton; Village of East Syracuse (NY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Training & Development

Advancement Opportunities

Medical

Vision

401k with Match

Paid Time Off

Holiday Pay

Free Parking

Community Involvement

Job summary

Embassy-Suites-By-Hilton in New York is seeking a Breakfast Attendant to manage and serve the complimentary breakfast for guests each morning. You will greet guests, set up breakfast items, brew coffee, and maintain a clean, welcoming dining area in line with brand standards.

The role requires reliability, punctuality, and strong customer service, with open availability on weekends and holidays. You will also handle stocking, inventory, and proper food safety practices to ensure guest

Qualifications

• Food service experience is preferred.
• Must be reliable, punctual and able to adapt to change.
• Strong customer service, communication and professional conduct are essential.

Responsibilities

• Prepare and oversee breakfast area according to policies and brand standards.
• Greet and engage guests, provide friendly service.
• Set up, restock, and maintain breakfast items and beverages.
• Maintain cleanliness and sanitation of breakfast area and equipment.
• Clear tables, reset dining areas, and manage supplies and inventory.
• Assist with safety and proper storage of items per health codes.

Skills

Customer service

Reliability

Punctuality

Communication

Problem-solving

Adaptability

Job description

Are you ready to be a part of a great team with many growth opportunities? Are you someone who smiles at every person you see, or are you someone who strives to make a positive difference in someone's day? Join us as a Breakfast Attendant and contribute to creating memorable experiences for our guests each morning!

The Breakfast Attendant will prepare and oversee the breakfast area for delivery of the guests’ complimentary breakfast and customer service in accordance with the hotel’s policies/procedures, and the brand’s standards to achieve and maintain guest satisfaction, product quality, and safety and security while embracing the values of the Company Culture and Guiding Principles.

Major Areas of Accountability:

• Ensures guest satisfaction by preparing breakfast daily according to operational policies and standards and maintaining a clean and sanitary environment.
• Prepare and set-up breakfast items.
• Greet and acknowledge guests as they arrive. Must be able to initiate and engage in conversation with guests.
• Bus and clear tables, straighten chairs and properly arrange the furniture.
• Brew fresh coffee as needed.
• Restock drink and food items and other supplies (ex. Plastic ware, napkins, cups, etc.)
• Maintain the cleanliness of the breakfast area, keeping it orderly.
• Empty trash receptacles.
• Engage with guest and thank them as they depart.
• Clean all equipment and breakfast/kitchen areas.
• Sweep and mop dining /kitchen area.
• Properly store all unused drink, food items and supplies in accordance with health codes.
• Inspect storage areas, fridges, and freezers for inventory counts.
• Follow hotel operational procedures to ensure orders are placed for items that are below par levels.
• Receive supplies, date and rotate stock.
• Conducts product inventory, receives, and stores orders.

Requirements:

• Prior food serving experience preferred.
• Must be reliable, punctual, and able to adapt to change.
• Follow policies, work independently or in teams, use time and resources wisely, and prioritize safety.
• Strong problem-solving, decision-making, and customer service skills are important, along with professionalism, integrity, and respectful communication.
• Must have open availability work weekends and holidays

Physical:

• Able to lift, push, pull a minimum of 50lbs.
• Able to bend, squat, twist repeatedly.
• Able to walk and stand for duration of scheduled shift.

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

What You Can Expect -

• Competitive Pay
• Training & Development
• Opportunity for Advancement
• Medical
• Vision
• 401k with Match
• Paid Time Off
• Holiday Pay
• Free Parking
• Creating memorable experiences one guest at a time
• Opportunities to give back to the community through our global focus efforts

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.