We are seeking a guest-oriented, friendly, and dependable individual to join our team as a Breakfast Attendant at the Hampton Inn located in Robbinsville, NJ!
This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, and growth.
WHY WORK WITH US?
KEY RESPONSIBILITIES
- Welcome and greet all guests in a friendly, professional, and courteous manner.
- Provide exceptional guest service and create a welcoming and enjoyable breakfast experience for all guests.
- Prepare, set up, and maintain the breakfast area according to hotel standards.
- Set up breakfast food, beverages, condiments, utensils, plates, cups, and other necessary items before service.
- Ensure breakfast items are properly stocked, presented, and replenished throughout the breakfast period.
- Monitor food levels and replenish items promptly to ensure guests have a variety of available selections.
- Maintain proper food temperatures and follow all food safety and sanitation procedures.
- Prepare and serve coffee, tea, juices, and other breakfast beverages as needed.
- Assist guests with questions regarding breakfast selections, ingredients, and hotel amenities.
- Maintain a clean, organized, and attractive breakfast area throughout service.
- Clear and clean tables promptly and reset them for incoming guests.
- Wash dishes, utensils, trays, and other breakfast service items as required.
- Clean and sanitize tables, counters, food service areas, beverage stations, equipment, and other surfaces regularly.
- Monitor expiration dates, food quality, and freshness of breakfast items.
- Properly store and label food items according to company and food safety procedures.
- Follow proper procedures for handling, preparing, storing, and serving food.
- Maintain appropriate inventory of breakfast supplies and communicate low-stock items to management.
- Assist with receiving, organizing, and storing food and beverage supplies as needed.
- Operate breakfast equipment safely and according to manufacturer and hotel guidelines.
- Communicate effectively with guests, Housekeeping, Front Desk, Maintenance, Management, and other hotel departments.
- Respond to guest requests and concerns promptly and professionally.
- Assist with opening and closing the breakfast area, including cleaning, restocking, and securing equipment and supplies.
- Ensure the breakfast area is properly cleaned and restored at the end of service.
- Follow all health, safety, sanitation, and food-handling regulations.
- Maintain a professional appearance and positive attitude at all times.
- Maintain consistent attendance and punctuality.
- Keep work areas clean, organized, and properly stocked throughout the shift.
- Adhere to all company policies and procedures and consistently exemplify company values in all interactions.
- Perform additional duties as assigned.
QUALIFICATIONS
- High School Diploma or equivalent preferred.
- Previous hotel, restaurant, food service, hospitality, or customer service experience preferred.
- Previous experience working in a breakfast or food service environment is preferred.
- Food handler certification preferred or required as applicable.
- Ability to work early morning shifts, weekends, and holidays as required.
- Ability to work independently and as part of a team.
- Ability to follow written and verbal instructions.
SKILLS & ABILITIES
- Strong customer service and interpersonal skills.
- Friendly, professional, and positive attitude.
- Strong communication and listening skills.
- Strong attention to detail and commitment to cleanliness.
- Ability to work efficiently in a fast-paced environment.
- Ability to multitask and prioritize responsibilities.
- Basic math skills, including counting, addition, subtraction, and inventory tracking.
- Ability to read, write, and speak English effectively.
- Ability to follow food safety, sanitation, and health regulations.
- Ability to safely operate kitchen and breakfast equipment.
- Ability to maintain proper food presentation and service standards.
- Ability to work effectively with guests and team members from diverse backgrounds.
PHYSICAL REQUIREMENTS
- Regularly stand and walk for extended periods.
- Frequently use hands and fingers to prepare, serve, and handle food and beverages.
- Frequently reach with hands and arms.
- Frequently bend, stoop, kneel, crouch, and reach to retrieve food, supplies, and equipment.
- Ability to lift and carry food supplies, boxes, trays, beverage containers, and other items as needed.
- Ability to push and pull carts, trash containers, and other equipment.
- Ability to lift, carry, push, and pull up to 50 pounds as needed.
- Must have close and distance vision, color vision, and focus ability.
- Ability to work in a warm, fast-paced food service environment.
- Ability to safely handle food, cleaning products, kitchen equipment, and other materials.
- Ability to remain on feet and actively perform job duties throughout the shift.