Breakfast Attendant

Highgate; Portsmouth (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a Breakfast Attendant at Homewood Suites Portsmouth. The role involves providing exceptional service to guests in the breakfast area, handling cashier duties, and ensuring cleanliness and efficiency. Candidates should have a positive attitude, attention to detail, and the ability to work flexible hours.

Qualifications

• Willingness to work varied hours, including evenings, weekends, and holidays.
• Legal age to serve alcohol and pass responsible serving certification.
• Ability to obtain Food Handlers card as required.

Responsibilities

• Greet and seat guests promptly and courteously.
• Maintain cleanliness and appearance of menus and service areas.
• Stock, organize, and maintain service areas.

Skills

Attention to detail

Professional communication

Positive attitude

Numerical skills

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20B in asset value and generates over $5B in revenues. Highgate offers expert guidance throughout all stages of the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools. The company is headquartered in London, New York, Dallas, and Seattle.

Location

Homewood Suites Portsmouth

100 Portsmouth Blvd, Portsmouth, NH 03801

Overview

The Breakfast Attendant at Homewood Suites Portsmouth provides exceptional service to guests in the breakfast area, ensuring efficiency and courtesy.

Responsibilities

• Greet and seat guests promptly and courteously.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
• Ensure cleanliness and appearance of menus and service areas.
• Clear, clean, and reset tables and hotel spaces as needed.
• Stock, organize, and maintain service areas; complete side work each shift.
• Address guest requests and offer appropriate alternatives.
• Communicate with departments about VIP guests.
• Support beverage and food service, including dishwashing, restocking, cleaning, and floor maintenance.
• Know standards for room service orders and menu specials.
• Handle cashiering duties and shift paperwork.
• Perform opening and closing procedures and side work duties.
• Answer questions about the hotel, local attractions, and services.
• Perform additional duties and attend meetings as required.
• Prepare high-quality drinks, including specialty coffee, tea, and cocktails.

Qualifications

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred; hotel or related experience a plus.
• Willingness to work varied hours, including evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and pass responsible serving certification (e.g., TIPs).
• Ability to obtain Food Handlers card as required.
• Quick and accurate decision-making skills.
• Ability to handle stress professionally.
• Understanding of hotel products and guest services.
• Professional communication skills for guest and team interactions.
• Positive attitude and service-oriented mindset.
• Basic knowledge of food and beverage standards and guest etiquette.
• Numerical skills for basic operations.
• Ability to read, comprehend, and write simple instructions and memos.
• Patience, tact, and diplomacy in customer and staff interactions.
• Willingness to learn, support team members, and respond positively to guests and colleagues.