Breakfast Attendant

AECOM; Lombard (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join AECOM as a Guest Experience Specialist at TownePlace Suites in Lombard, Illinois, where your role will be to enhance guest stays through personalized service. The position offers a competitive hourly wage, a supportive work environment, and various health benefits. Bring your passion for hospitality and be part of an amazing global team that values diversity and inclusion.

Benefits

Health care benefits

Flexible spending accounts

401(k) plan

Earned paid time off and/or sick leave

Life insurance

Disability coverage

Qualifications

• No related work experience required.
• No supervisory experience required.
• No specific license or certification needed.

Responsibilities

• Deliver a unique and memorable guest experience beyond traditional front desk duties.
• Address guest requests and operational needs while ensuring quality standards.
• Maintain a professional appearance and effectively communicate with guests.

Education

High school diploma or G.E.D. equivalent

Job description

**Additional Information** Pay: $18.03 - $18.75/hour

**Job Number** 25092562

**Job Category** Rooms & Guest Services Operations

**Location** TownePlace Suites Chicago Lombard, 455 East 22nd Street, Lombard, Illinois, United States, 60148VIEW ON MAP (https://www.google.com/maps?q=TownePlace%20Suites%20Chicago%20Lombard%2C...)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $18.03 to $18.75 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

With a fun, casual and residential atmosphere including a full kitchen in every suite, TownePlace Suites are designed for the guest who wants to make the most of long trips. TownePlace Suites is the reliable extended stay hotel that helps guests stay productive and upbeat, with personal touches and fun details that convey a sense of calm and comfort. At TownePlace Suites, we make every guest and team member feel at home. Our associates work side by side and are better together, are thoughtful with an eye for detail and small gestures to brighten any day and are approachable with a smile and friendly hello. In joining TownePlace Suites, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.