Breakfast Attendant

Wyndham Hotels & Resorts; Harrisburg (Dauphin County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Breakfast Attendant to provide exceptional service to guests at the Residence Inn Harrisburg. Responsibilities include greeting guests, maintaining cleanliness, and supporting food service. Ideal candidates will have strong communication skills and a positive attitude.

Qualifications

• Ability to evaluate situations quickly and handle stressful circumstances.
• Willingness to work varied schedules, including evenings and weekends.

Responsibilities

• Greet and seat guests promptly, maintaining a friendly demeanor.
• Ensure cleanliness and proper appearance of menus and service areas.
• Support beverage and food service, including dishwashing and cleaning duties.

Skills

Attention to detail

Effective communication

Positive attitude

Education

High School diploma

Job description

Job Description: Breakfast Attendant at Residence Inn Harrisburg

Compensation Type: Hourly

Company Overview: Highgate is a leading real estate investment and hospitality management company recognized for innovation in the industry. With a portfolio exceeding $20 billion in assets and over $5 billion in revenues, Highgate operates in major markets across the U.S., Europe, Latin America, and the Caribbean. The company offers expert guidance throughout the hospitality property cycle, develops bespoke hotel brands, and utilizes industry-leading revenue management tools. Offices are located in London, New York, Dallas, and Seattle.

Location: Residence Inn Harrisburg, 4480 Lewis Rd, Harrisburg, PA 17111

Overview

The Breakfast Attendant provides exceptional service to hotel guests in a courteous and efficient manner within the breakfast area.

Responsibilities

1. Greet and seat guests promptly, maintaining a friendly and courteous demeanor.
2. Ensure cleanliness and proper appearance of menus and service areas.
3. Clear, clean, and reset tables and hotel spaces as requested.
4. Stock, organize, and maintain cleanliness of service areas and equipment.
5. Accommodate guest requests and communicate with departments regarding VIP guests.
6. Support beverage and food service, including dishwashing, restocking, and cleaning duties.
7. Know standards for receiving room service orders and menus.
8. Handle cashiering functions and end-of-shift paperwork.
9. Perform opening and closing procedures, including side work duties.
10. Answer guest inquiries about the hotel, local attractions, and services.
11. Produce high-quality drinks, including specialty coffee, tea, and cocktails, as required.

Qualifications

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred; hotel or related experience is a plus.
• Willingness to work varied schedules, including evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and ability to pass responsible serving courses (e.g., TIPs).
• Ability to obtain and provide necessary food handler certifications.
• Ability to evaluate situations quickly and handle stressful circumstances professionally.
• Understanding of hotel services and guest relations.
• Effective communication skills, both verbal and written.
• Positive attitude and desire to serve guests and team members.
• Basic knowledge of food and beverage standards and guest etiquette.
• Numerical skills for basic operations.
• Ability to read, comprehend, and write simple instructions and memos.
• Patience, tact, and diplomacy in dealing with guests and staff.
• Willingness to learn and support team members.