Breakfast Attendant

ZMC Hotels, LLC; Hampton, Northern (VA, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Referral bonus

DailyPay

Job summary

ZMC Hotels, LLC in Hampton, VA is seeking a friendly breakfast attendant to support our morning service. You will prep food, clean, restock, and greet guests during your shift, with a 5:00 AM start and weekend availability to meet guest needs.

You will maintain knowledge of daily house counts, guest satisfaction metrics, and brand breakfast offerings, working in a collaborative team to ensure a cheerful guest experience and consistent service standards.

Qualifications

• Highly organized and detail-oriented.
• Thorough knowledge of guest service and satisfaction.
• Good verbal and written communication.
• Team environment with leadership responsibilities.
• Basic computational ability.
• Basic computer skills.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and hotel features/services.
• Monitor guest satisfaction scores and work to improve departmental/overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Anticipate guests' needs and assist to ensure a pleasant experience.
• Promote and educate guests on breakfast options per brand standards.

Skills

Organized

Guest service

Communication

Team leadership

Computational ability

Computer skills

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

We want the friendliest and happiest in this position! You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.

This shift starts at 5AM and you must be able to work weekends.

Responsibilities:

• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Qualifications:

• Highly organized.
• Must possess a thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.

Benefits/Perks:

• Medical, Dental, and Vision options for full-time employees
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• $250 bonus for you and a referred associate
• DailyPay: access to your already earned wages before payday