Breakfast Attendant

ZMC Hotels; Fort Wayne (IN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Health insurance

Employee discounts

Paid time off

Advancement opportunities

Full-time benefits

DailyPay

Referral bonus

Job summary

ZMC Hotels is seeking a breakfast shift associate to start around 5 am. You will prep food, clean, restock, and greet guests during your shift. After breakfast, ensure everything is cleaned and trash is emptied, maintaining a welcoming hotel environment.

Responsibilities include engaging with guests, coordinating tasks with the team, and promoting breakfast options while upholding brand standards. Join a friendly team focused on hospitality and guest satisfaction.

Qualifications

• Must be highly organized with strong guest service focus.
• Excellent verbal and written communication skills.
• Experience leading a small team or coordinating tasks.
• Comfortable with basic computer tasks and POS systems.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Monitor guest satisfaction scores and work to improve departmental and overall satisfaction.
• Greet and acknowledge all arriving guests.
• Anticipate guests' needs and assist to create a pleasant experience.
• Promote and educate guests on breakfast options per brand standards.

Skills

Guest service

Communication

Team leadership

Organization

Computing basics

Job description

Job Summary

We want the friendliest and happiest in this position! The shift starts around 5 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.

Responsibilities

• Maintain complete knowledge of daily house count, in‑house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Qualifications

• Highly organized.
• Must possess a thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.

Benefits

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Employee discounts
• Paid time off
• Opportunity for advancement
• Medical, Dental and Vision options for full‑time employees
• DailyPay: access to your already earned wages before payday
• $250 bonus for you and a referred associate

Company Overview

We provide the best in hospitality – to our employees and our guests. We offer seasonal work and full‑time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.