Breakfast Attendant

Highgate Hotels, LP; Corpus Christi (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Highgate Hotels, LP seeks a Breakfast Attendant to provide courteous, efficient service in the hotel’s complimentary breakfast area. You will greet guests, maintain cleanliness, stock service areas, and assist with beverage and food service.

The role requires flexible hours, including evenings, weekends, and holidays, and a presentable appearance. Responsibilities include smartly handling guest inquiries, performing opening/closing duties, and ensuring accurate cashiering at shift end.

Qualifications

• High School diploma or equivalent required or preferred.
• Strong attention to detail and accuracy in work.
• Excellent communication and guest-service skills.

Responsibilities

• Attend to guests and colleagues in a courteous, service-oriented manner.
• Wear proper uniform and name tag; maintain professional appearance.
• Greet and seat guests, ensure cleanliness/appearance of breakfast area.
• Maintain cleanliness and stock of service areas, assist with side work.
• Support beverage and food service, including dishwashing and restocking.
• Handle closing checks and end-of-shift paperwork.

Skills

Attention to detail

Customer service

Communication

Multitasking

Problem solving

Education

High School diploma or equivalent

Job description

Breakfast Attendant

Hourly

Location

Homewood Suites Corpus Christi

5201 Crosstown Expressway/SH 286, Corpus Christi, TX 78417

Compensation

Hourly

Overview

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain a high standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Clear, clean and reset tables/hotel spaces per client request or management instruction.
• Ensure all service areas are stocked, organized, clean, and neat, and all side work is complete each shift.
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary.
• Communicate with all departments regarding in‑house VIPs.
• Support all areas of the beverage and food service as necessary, including washing dishes by hand or placing them in a dishwashing machine; restocking dishes, glassware, utensils, pots and pans or other necessary equipment; sweeping and mopping floors; washing work tables, walls; refrigerators and meat blocks; moving trash and garbage to designated areas.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Carry out cashiering functions in closing checks and end‑of‑shift paperwork.
• Perform opening and closing procedures and side‑work duties according to station rotation assignment.
• Answer questions about the hotel, the hotel‑brand standards, guest expectations, the unique characteristics of the hotel, local area attractions and things to do.
• Perform any other duties or attend meetings as requested by management.
• Produce high‑quality drinks, including but not limited to specialty coffee and tea drinks, specialty cocktails and beverage requests as required by the hotel.

Qualifications

• Ability to perform job function with attention to detail, speed and accuracy.
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays.
• Must meet the legal age to serve alcoholic beverages and satisfactorily pass a responsible serving course such as TIPs as required by the property.
• Must be able to obtain and provide a Food Handlers card as required by city, county and state regulations.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Ability to handle stressful situations in a calm, professional manner.
• Understanding of hotel products and guest services.
• Ability to communicate professionally when answering phones and speaking with guests and team members.
• Demonstrates a positive attitude and a desire to be of service to others.
• Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing.
• Ability to read, comprehend and write simple instructions and/or short correspondence and memos.
• Ability to effectively deal with customers and staff while exercising high levels of patience, tact and diplomacy.
• Willingness to learn new tasks and information, provide backup and support to other team members, and respond to guests and co‑workers in a positive and optimistic manner.