Breakfast Attendant

Fairfield Inn & Suites - Charlotte University Research Park; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Hotel Discounts Worldwide

401(k) with immediate match

Double Time for Holidays Worked

Paid Time Off

Job summary

Fairfield Inn & Suites - Charlotte University Research Park is seeking a Breakfast Attendant to start the day with guests in mind. You will set up, maintain, and clean the breakfast area, greet guests warmly, restock items, and ensure compliance with food handling standards throughout your shift.

The role requires staying organized, being calm under pressure, and providing friendly, efficient service to create a memorable guest experience during breakfast hours.

Qualifications

• Knowledge of food service regulations.
• Strong customer service and interpersonal communications skills.
• Able to lift and carry heavy trays.
• Able to stand for long periods.
• Able to work in fast paced environment.

Responsibilities

• Coordinate day-to-day breakfast activities and ensure food handling complies with regulations and brand standards.
• Prepare and replenish breakfast items for the start and throughout service hours.
• Greet guests with a smile and engage them to ensure a memorable experience.
• Maintain inventory of food supplies and assist with orders as needed.
• Assist with setup, service and breakdown of breakfast and meeting spaces.
• Inspect kitchen and dining areas for cleanliness and proper setup.
• Maintain knowledge of equipment use and maintenance.
• Ensure storage areas are tidy and well-stocked.
• Clear and reset counters and tables after guests.
• Respond to guest requests promptly and courteously.
• Collaborate with hotel team to deliver exceptional service.

Skills

Customer service

Food safety knowledge

Communication

Stand for long periods

Lifting heavy trays

Job description

Our Breakfast Attendants ensure that our guests start their morning off right with a great breakfast and genuine service. As Breakfast Attendant, you are responsible for setup, take-down, sanitation and restocking of the breakfast area and kitchen. You will also greet guests and keep the breakfast buffet neat and clean throughout your shift. Our breakfast attendants are always organized, calm, and friendly, going above and beyond to make sure our guests have the best experience.

RESPONSIBILITIES

• Coordinate day-to-day activities, ensuring breakfast is prepared in accordance to food handling regulations, guidelines and brand standards.
• Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hours.
• Welcome guests with a friendly greeting and a smile and ensure you are walking around the breakfast area engaging them; replenish coffee and provide a memorable guest experience.
• Maintain inventory of all food supply and assist with the completion of food orders as necessary.
• Assist in necessary setup, service and breakdown of breakfast and meeting room functions.
• Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Check storage areas for proper supplies, organization, and cleanliness.
• Clear and reset counters and tables at conclusion of each guest.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Respond to guest requests and complaints in a timely, efficient, appropriate and friendly manner.
• Work with the hotel team to create and deliver a memorable service experience for guests.

QUALIFICATIONS

• Knowledge of food service regulations.
• Strong customer service and interpersonal communications skills required.
• Able to easily and quickly lift and carry heavy trays.
• Able to stand for long periods of time.
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
• Able to work in fast paced environment.
• Able to prioritize, organize, and manage multiple tasks.

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA