Breakfast Attendant

Wyndham Hotels & Resorts; Chandler (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Breakfast Attendant to provide exceptional service in a welcoming environment. This role involves greeting guests, maintaining cleanliness in the breakfast area, and ensuring a high standard of service. The ideal candidate will possess attention to detail, effective communication skills, and a positive attitude. Join a team that values guest satisfaction and teamwork, and enjoy the opportunity to work in a dynamic setting that offers varied schedules and the potential for growth. If you are passionate about hospitality and eager to support a positive guest experience, this position is perfect for you.

Qualifications

• Attention to detail and accuracy in job performance.
• Effective communication skills and a positive attitude.

Responsibilities

• Provide exceptional service to guests in the breakfast area.
• Maintain cleanliness and organization of service areas.
• Support food and beverage service, including washing dishes.

Skills

Attention to detail

Effective communication

Basic numerical skills

Ability to handle stressful situations

Education

High School diploma or equivalent

Job description

The job description provides a comprehensive overview of the company, location, role, responsibilities, and qualifications for the Breakfast Attendant position at SpringHill Suites Chandler. However, the formatting can be improved for better readability and engagement by using appropriate HTML tags. Additionally, some content, such as the detailed company overview, could be condensed to maintain focus on the role. Here is a refined version:

Overview

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities

1. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
2. Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and name tag.
3. Greet and seat guests at appropriate tables promptly.
4. Ensure quality control of menus regarding cleanliness and appearance.
5. Clear, clean, and reset tables and hotel spaces as per requests or instructions.
6. Stock, organize, and keep service areas neat; complete all side work each shift.
7. Accommodate guest requests and offer alternatives when necessary.
8. Communicate with departments about VIP guests.
9. Support beverage and food service, including washing dishes, restocking supplies, cleaning, and floor maintenance.
10. Know standards for receiving room service orders and current menu specials.
11. Handle cashiering functions and end-of-shift paperwork.
12. Perform opening and closing procedures and side work duties.
13. Answer questions about the hotel, local attractions, and services.
14. Produce high-quality drinks and beverages as required.

Qualifications

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred.
• Willingness to work varied schedules, including evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and pass responsible serving courses (e.g., TIPs).
• Ability to obtain necessary food handling and related certifications.
• Ability to evaluate situations quickly and handle stressful situations professionally.
• Understanding of hotel products and guest services.
• Effective communication skills and a positive attitude.
• Basic knowledge of food and beverage standards, guest relations, and etiquette.
• Basic numerical skills and ability to read and write simple instructions.
• Patience, tact, diplomacy, and willingness to learn and support team members.