Breakbulk Logistics Support Specialist

PSA Penn Terminals LLC; Eddystone (Delaware County); On-site; USD 25,000 - 28,000; Full time

Job summary

PSA Penn Terminals LLC is seeking a Breakbulk Customer Service Clerk to interact with drivers and manage check-in/check-out, appointments, and clerical tasks in a busy breakbulk office. The role supports supervision, trains fellow clerks, and coordinates with container teams using Master Terminal and Genetec systems.

The position emphasizes accuracy, attention to safety guidelines, and efficient handling of schedules and emails to ensure smooth cargo flow.

Qualifications

• High school diploma or GED; 1–3 months related experience or equivalent.
• Computer skills: Internet, Spreadsheet, and Word Processing software.
• Experience in international logistics and/or marine terminals preferred but not required.

Responsibilities

• Process flatbed drivers for breakbulk shipments or deliveries.
• Make cargo appointments in Master Terminal.
• Respond to emails related to cargo availability or appointments.
• Make schedules using Master Terminal and Excel.
• Process non-TWIC sales (cashier).
• Scan, file, organize office documents.
• Provide support to supervision as necessary.
• Train other clerks as necessary (train the trainer).
• Support container team via interactions with container drivers using Genetec camera system and Master Terminal.
• Communicate and safeguard cargo handling guidelines.
• All other duties as assigned.

Skills

Analytical

Judgment

Planning/organizing

Professionalism

Attendance/punctuality

Dependability

Technical skills

Problem-solving

Teamwork

Oral communication

Written communication

Quality management

Organizational support

Safety and security

Education

High School Diploma / GED

Job description

PSA Penn Terminals LLC is seeking a Breakbulk Customer Service Clerk to interact with drivers and manage check-in/check-out, appointments, and clerical tasks in a busy breakbulk office. The role supports supervision, trains fellow clerks, and coordinates with container teams using Master Terminal and Genetec systems.

The position emphasizes accuracy, attention to safety guidelines, and efficient handling of schedules and emails to ensure smooth cargo flow.